Latest AI JobsBrowse Jobs
Cloudflare logo

Senior Customer Engineer, Digital Native Business (Singapore)

CloudflareHybridSolution Engineering
Apply on company site
Salary
Not listed
Job type
Full-time
Posted
1 Sept 2026
Status
Open · checked 7d ago

About this role

The Senior Customer Engineer for Digital Native Business at Cloudflare is a hybrid role based in Singapore that suits an experienced technologist eager to drive technical go-to-market strategies and full customer lifecycles. This position acts as a trusted technical advisor, guiding enterprise clients from pre-sales validation through onboarding, architecture design, and expansion.

Role Overview

Operating as a quota-carrying technologist within the GTM organization, the Senior Customer Engineer bridges technical strategy with business value. Instead of handing off clients after the initial agreement, this professional maintains continuous relationships with key stakeholders through maturity, renewal, and expansion. The role utilizes AI-augmented workflows to eliminate administrative tasks, allowing full focus on architectural design and measurable business outcomes.

Key Responsibilities

Partner with Account Executives to lead technical discovery, capture business requirements, and map complex customer infrastructures to Cloudflare solutions.
Define scoping, success criteria, and evaluation plans for Proof of Concepts and technical validations while addressing technical objections.
Provide oversight during technical onboarding and implementation, designing structured migration blueprints and acting as a lead consultant for customer engineering teams.
Maintain commercial accountability for deep platform adoption, retaining revenue, and identifying strategic cross-sell or up-sell opportunities based on product usage.
Lead technical Quarterly Business Reviews to translate platform capabilities into return on investment for C-level executives.
Utilize AI agents and LLMs to automate routine tasks such as RFP responses and telemetry monitoring.
Collaborate with the Enablement Team to build and document technical resources like Standard Operating Procedures and architectural best practices.

Requirements

Minimum of 7 years of experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, or Technical Account Management.
Strong architectural mindset with the ability to design and articulate complex enterprise network and security architectures.
Excellent consultative, communication, and presentation skills capable of addressing both hands-on engineers and C-level executives.
Proven track record of operating in a quota-carrying or revenue-aligned environment with an understanding of SaaS metrics and enterprise sales cycles.
Technical depth in at least four specified areas, including internet fundamentals, security, performance, AI proficiency, coding or scripting languages like Python and JavaScript, and developer platform fluency.
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Nice to Have

Track record of creating and delivering technical enablement resources like workshops or code samples.
Applied AI knowledge involving LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
Understanding of regulatory requirements including PCI DSS, HIPAA, and SOC 2.
Background coming out of hyperscalers, digital natives, distributed systems environments, or startups.

Skills and Tools

Python
JavaScript
Large Language Models and AI orchestration tools
Retrieval-Augmented Generation (RAG)
Infrastructure-as-Code tooling like Terraform
Network and security technologies including DNS, CDN, Zero Trust, WAF, and Bot Management

About the Company

Cloudflare operates a massive global network that powers millions of internet properties, protecting and accelerating applications without hardware or software changes. Recognized for innovative culture and impactful initiatives like Project Galileo and the Athenian Project, the company focuses on building a better and more secure internet.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit an application for this position.

Skills and tech stack

PythonJavaScriptLLMRAGTerraform

Questions candidates ask

Where is this job located?

This position is based in Singapore with a hybrid work arrangement and may require travel up to 20% to 50% for customer meetings and events.

What level of experience is required?

Candidates must have 7 or more years of experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, or Sales Engineering.

Is this a quota-carrying role?

Yes, this is a quota-carrying technologist position tied directly to new business acquisition, ongoing account growth, and platform adoption.

What technical domains must I be proficient in?

Qualified candidates must demonstrate depth in at least four technical areas, which include internet fundamentals, security, performance, AI proficiency, coding or scripting, and developer platform fluency.

How do I apply for the Senior Customer Engineer role?

You can apply by visiting the official Cloudflare careers page and submitting your application through their portal.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site