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Senior Customer Engineer, Bogotá, Colombia.

CloudflareHybridSolution Engineering
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Salary
Not listed
Job type
Full-time
Posted
8 Sept 2026
Status
Open · checked 7d ago

About this role

The Senior Customer Engineer position at Cloudflare in Bogotá is a hybrid technical go-to-market role suited for a professional with a background in customer-facing engineering and cloud architecture. This quota-carrying position involves driving technical strategies from initial discovery to long-term account growth without handing off customers after the initial sale.

Role Overview

Cloudflare is hiring a Senior Customer Engineer to join the Go-To-Market organization in Bogotá, Colombia, with local travel restricted to Bogotá and Medellín. The person in this role acts as a trusted technical advisor, utilizing AI workflows to minimize routine administrative tasks and focus on high-value architecture. Reporting to the Regional Customer Engineering Leader, the technologist owns the technical relationship through onboarding, maturity, renewal, and expansion.

Key Responsibilities

Partner with Account Executives to execute technical discovery, build custom architectures, and deliver product demonstrations and Proof of Concepts for Security, Networking, and Developer Platforms.
Manage technical onboarding, monitor telemetry and health metrics, and streamline the time-to-value for customers.
Carry a variable sales quota linked to new business, adoption milestones, and overall account expansion.
Lead technical Quarterly Business Reviews to demonstrate return on investment directly to client executives.
Utilize AI orchestration tools and agents to automate routine workflows such as RFP responses, sandbox provisioning, and baseline telemetry tracking.

Requirements

Professional background in a customer-facing technical job such as Solutions Engineering or Sales Engineering.
Demonstrated knowledge of web security, networking concepts including DNS, routing, and DDoS mitigation, cloud infrastructure, and enterprise architecture.
Commercial mindset with a proven track record in a quota-carrying or revenue-generating role, alongside familiarity with SaaS metrics and enterprise sales cycles.
Exceptional presentation and communication capabilities that effectively bridge complex technical concepts with executive-level business strategy.

Nice to Have

Practical experience using Cloudflare's developer platform and AI tools like Workers AI, AI Gateway, and Vectorize.
Applied knowledge of prompt engineering, LLM orchestration, or RAG architectures.
Coding and scripting proficiency in languages such as Python or JavaScript for building custom integration scripts and API connectors.

Skills and Tools

Web security and networking tools
Cloud infrastructure and enterprise architecture
Python and JavaScript
LLM and RAG architectures
AI orchestration and workflow automation tools

Salary and Benefits

Competitive base salary
Variable commission structure linked to commercial targets, adoption milestones, and account expansion

About the Company

Cloudflare operates a global network that protects and accelerates internet properties, ranging from individual blogs to Fortune 500 companies, without requiring hardware or software installation. Recognized for its innovative culture, the company is dedicated to building a better internet. Key company initiatives include Project Galileo, which provides free security tools to journalism and civil society organizations, the Athenian Project, which protects state and local government election websites, and the privacy-centric 1.1.1.1 public DNS resolver.

How to Apply

Interested candidates should visit the official Cloudflare careers page to submit their application.

Skills and tech stack

PythonJavaScriptLLMRAG

Questions candidates ask

What is the location of this job?

This position is hybrid based in Bogotá, Colombia, with local travel required only within Bogotá and Medellín.

Does this role involve sales quotas?

Yes, this is a quota-carrying technologist role where compensation includes a variable commission structure tied to commercial targets, adoption milestones, and account expansion.

What technical skills are strongly preferred?

Strongly preferred skills include experience with Cloudflare's AI stack, applied AI knowledge such as prompt engineering and RAG architectures, and coding proficiency in Python or JavaScript.

Do customer engineers hand off clients after the initial sale?

No, customer engineers at Cloudflare do not hand off customers after the initial sale; they own the technical relationship from first discovery through long-term adoption and account growth.

How can I apply for this position?

You can apply by visiting the official Cloudflare careers page.

Ready to apply?

The application is on the official Cloudflare careers page.

Apply on company site