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Senior Consultant, Adoption Services

GongAustin | Chicago | New York City | Salt Lake City | San FranciscoProfessional Services
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Salary
$115K - $175K USD
Job type
Full-time
Posted
8 Jul 2026
Status
Open · checked 7d ago

About this role

The Senior Consultant, Adoption Services role at Gong is an exciting opportunity for an experienced professional to lead strategic customer advisory and platform optimization. Based in Austin, Chicago, New York City, Salt Lake City, or San Francisco, this position suits an expert in revenue operations who wants to shape the future of AI-powered revenue workflows.

Role Overview

Gong is seeking a Senior Consultant to join the Adoption Services organization, serving as a trusted advisor to global customers. In this post-activation role, the candidate helps clients operationalize AI-powered revenue workflows, embed the platform into daily operations, and achieve measurable business outcomes over multi-year partnerships. Responsibilities include guiding ongoing discovery, optimization, governance, and transformation work streams to ensure Gong remains central to how organizations forecast, coach, prospect, engage, and execute. This position requires physical presence in one of the approved office locations: San Francisco, Salt Lake City, Austin, Chicago, or New York City.

Key Responsibilities

Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
Serve as a trusted advisor providing revenue domain expertise, operational best practices, and AI workflow knowledge.
Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies.
Develop enterprise-grade deliverables such as strategic roadmaps, process maps, governance frameworks, and executive presentations.
Collaborate with customers to define business outcomes and align Gong capabilities to maximize platform adoption and impact.
Help customers operationalize AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.
Partner cross-functionally with Engagement Managers, Technical Architects, Product, Support, and Customer Success teams.
Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability.
Manage engagements to scope and timeline while proactively identifying and mitigating risks.
Contribute to practice development by refining methodologies, frameworks, and consultative playbooks.

Requirements

Six or more years of experience within a go-to-market organization or consulting environment.
Expertise in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation.
Excellent cross-functional communication skills spanning technical, commercial, and operational stakeholders.
Comfortable working in fast-moving, ambiguous environments with evolving methodologies and product capabilities.
Proven ability to manage multiple workstreams simultaneously while keeping high attention to detail.
Strong understanding of core revenue workflows like forecasting, prospecting, pipeline management, coaching, and execution.
Strong working knowledge of CRM systems including Salesforce, HubSpot, or Dynamics.
Willingness to travel.

Nice to Have

Experience with revenue intelligence and sales engagement platforms such as Gong, Clari, Outreach, Salesloft, or Apollo.

Skills and Tools

CRM platforms (Salesforce, HubSpot, Dynamics)
Revenue intelligence and sales engagement platforms (Gong, Clari, Outreach, Salesloft, Apollo)
Strategic roadmapping, process mapping, and governance frameworks
Revenue operations, forecasting, pipeline management, and sales coaching frameworks

Salary and Benefits

Annual base salary hiring range of $115,000 to $175,000 USD, determined by factors such as skills, qualifications, education, experience, and location.
Medical, dental, and vision insurance plans for employees and their families.
Wellbeing fund and flexible wellness stipend to support a healthy lifestyle.
Mental health benefits offering covered therapy and coaching.
401(k) retirement program.
Education and learning stipend for personal growth.
Flexible vacation time for a healthy work-life blend.
Paid parental leave.
Company-wide recharge days each quarter.
Work from home stipend.

About the Company

Gong uses AI to transform how revenue teams win by unifying data, insights, and workflows into a single system. Powered by the Gong Revenue Graph, AI intelligence, specialized agents, and trusted applications, over 5,000 companies worldwide rely on Gong to understand customers, automate sales workflows, and close deals efficiently. Gong values transparency, trust, innovative products, and ambitious goals.

How to Apply

Interested candidates should visit the official Gong careers page to submit an application and review further details about the opening.

Questions candidates ask

What is the location requirement for the Senior Consultant role?

The role must be based in one of five specific areas: San Francisco, Salt Lake City, Austin, Chicago, or New York City.

How many years of experience are required for this position?

Candidates must have 6+ years of experience within a go-to-market organization or consulting environment.

What is the salary range for the Senior Consultant, Adoption Services position?

The annual base salary hiring range is $115,000 to $175,000 USD, depending on factors such as location, skills, and experience.

What CRM knowledge is expected for this role?

Candidates need a strong working knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics.

What benefits are provided by Gong?

Gong offers medical, dental, and vision plans, a wellbeing fund, mental health benefits, a 401(k) program, an education stipend, flexible vacation, paid parental leave, recharge days, and a work-from-home stipend.

Ready to apply?

The application is on the official Gong careers page.

Apply on company site