Latest AI JobsBrowse Jobs
Abridge logo

Revenue Operations Manager

AbridgeCHI OfficeCommercial
Apply on company site
Salary
$143,650 - $194,040 USD
Job type
Full-time
Work mode
Remote
Posted
14 Sept 2026
Status
Open · checked 7d ago

About this role

The Revenue Operations Manager position at Abridge serves as the operational backbone for the Partner Experience organization, supporting Partner Success, Clinical Success, Implementation, Support, and Partner Experience Operations. This full-time role is based out of the Chicago office with remote flexibility and suits a strategic professional with a background in SaaS operations who enjoys building scalable workflows and analyzing post-sale metrics.

Role Overview

As a Revenue Operations Manager, you will act as the operational foundation for the Partner Experience team. You will own the technical architecture, processes, and analytics that drive partner success while ensuring that post-sale movements remain fully aligned with Sales, Marketing, and Finance departments. Working closely with company leaders, your operational insights will help accelerate growth and optimize the full partner journey from initial implementation through ongoing expansion and eventual renewal.

Key Responsibilities

Own and administer the Partner Experience technology stack, specifically acting as the primary administrator and product owner for Planhat and Zendesk systems.
Design, refine, quality-assure, and implement efficient operational workflows that guarantee seamless handoffs across the entire partner lifecycle.
Build and maintain data dashboards providing real-time visibility into key performance indicators such as partner health, utilization, support volume, and retention trends.
Partner directly with the Finance department to support retention forecasting, analyze commission reports, and generate clear revenue-related business insights.
Serve as the dedicated operational business partner to leaders across Partner Success, Clinical Success, Implementation, Support, and Partner Experience Operations.

Requirements

Minimum of 5 years of professional experience working in Revenue Operations, Customer Success Operations, Sales Operations, or similar SaaS business functions.
Extensive hands-on experience utilizing and administering SaaS platforms such as Salesforce, Planhat, Zendesk, and learning or content management systems.
Comprehensive understanding of go-to-market strategies and the core metrics impacting Sales, Marketing, and Partner Success.
Demonstrated fluency in post-sale analytics including net revenue retention, gross retention, customer satisfaction scores, and support service level agreements.
Exceptional business intelligence and technical capabilities involving SQL, spreadsheet modeling, and interpreting complex operational data.

Skills and Tools

Salesforce
Planhat or Gainsight
Zendesk
SQL
Advanced Excel and Google Sheets
Business Intelligence reporting tools
Learning and Content Management Systems

Salary and Benefits

Annual salary range between $143,650 and $194,040 in USD
Generous paid time off featuring 14 paid holidays and flexible PTO for salaried staff
Comprehensive medical, dental, and vision insurance coverage for employees and families
High Deductible Health Plan support with monthly Health Savings Account contributions
Paid parental leave and dedicated family forming benefits
401(k) retirement plan contribution matching
Tax-free personal device allowance and lifestyle wallet funds for fitness or professional development
Mental health support access and paid sabbatical leave following 5 years of employment

About the Company

Founded in 2018, Abridge develops an AI-powered platform purpose-built to transform medical conversations into structured clinical notes in real time. The company sets industry standards for responsible generative AI deployment across major health systems, bridging the gap between clinicians and patients. Team members operate out of physical offices in San Francisco, New York, and Pittsburgh, alongside remote working arrangements, contributing to a culture driven by extreme ownership and empathy.

How to Apply

To apply for this position, please visit the official company careers page to submit your application details.

Skills and tech stack

Questions candidates ask

What is the salary range for the Revenue Operations Manager role?

The salary range for this full-time position is between $143,650 and $194,040 per year in USD.

Is this position remote or office-based?

This role is based out of the Chicago office location while offering remote work flexibility.

What core software tools must a candidate be familiar with?

Candidates should have extensive experience with Salesforce, Planhat or similar customer success platforms, Zendesk, SQL, and business intelligence reporting tools.

How many years of experience are required?

Applicants must have at least 5 years of experience working in Revenue Operations, Customer Success Operations, Sales Operations, or a related SaaS business role.

What health and wellness benefits are provided?

Full-time employees receive comprehensive medical, dental, and vision coverage, monthly HSA contributions, a lifestyle wallet for fitness and development, and dedicated mental health support access.

Ready to apply?

The application is on the official Abridge careers page.

Apply on company site