About this role
Conduct vendor capability assessments, quality audits, and drive yield improvement initiatives across global supply chain networks to support demanding artificial intelligence workloads. The Industrial Compute team at OpenAI ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of reliability and performance.
Driving Product and Site Quality initiatives requires establishing a comprehensive quality program from design through deployment. Daily activities involve managing end-to-end finished product quality, collaborating with New Product Introduction and Engineering teams to achieve First Pass Yield targets, and executing corrective and preventive actions. Professionals who succeed in this environment possess deep experience in manufacturing quality management and can effectively influence both technical and executive audiences.
What you will do
- Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules.
- Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases.
- Develop and track quality metrics to assess manufacturing performance and identify trends and work to refine processes, training, and quality controls to mitigate deployment risks.
- Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations.
- Collaborate with engineering, sourcing, and site operations to establish quality processes and standards with project goals.
- Mentor supplier teams and provide structured feedback to drive continuous improvement.
- Audit quality activities at supplier sites to verify compliance with requirements and lead corrective and preventive action plans for audit findings and quality nonconformances.
- Facilitate root cause analysis and drive systemic process improvements for recurring manufacturing issues and datacenter quality and reliability issues.
What you need
- Bring 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.
- Hold a Bachelor’s degree in engineering, manufacturing, construction management, or a related field, or demonstrate equivalent work experience.
- Demonstrate the ability to analyze data, solve problems, and improve manufacturing processes.
- Show a proven track record of managing deliverables for complex projects or supplier programs.
- Possess strong communication skills with experience influencing both technical and executive audiences.
Nice to have
- Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.
- Experience in supplier performance management for mission-critical facilities.
- ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt.
- PMP or equivalent project management certification.
- Experience in industrial or high-volume manufacturing environments.
Benefits
- Offers Equity
Questions candidates ask
What is the compensation and equity structure for this role?
The salary range for this position is SGD 171K to SGD 345K, and the offer includes equity.
How much travel is required for this position?
Domestic and international travel is needed as estimated at 30% to manufacturing sites, datacenter locations, and partner facilities.
What team does this role belong to?
This role sits within the Industrial Compute team, which ensures that all datacenter systems are manufactured, delivered, and commissioned to high standards.