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Product Manager, Self-Serve

ZipTorontoProduct
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Salary
$178K - $220,500 CAD
Job type
Full-time
Work mode
Remote
Posted
30 Apr 2026
Status
Open · checked 7d ago

About this role

AI for Procurement is hiring a founding Product Manager, Self-Serve for a hybrid role based in downtown Toronto. This position suits a product professional with a background in SaaS onboarding who wants to scale AI-powered customer journeys.

Role Overview

As a founding Product Manager on the Self-Serve team, the successful candidate will shape how the company drives customer onboarding, activation, and expansion through artificial intelligence. The individual will design systems that convert product releases into continuous usage, minimizing setup friction and accelerating time-to-go-live for enterprise clients. Collaboration with design, engineering, documentation, and customer success teams is essential to build scalable, high-throughput product experiences.

Key Responsibilities

Design and implement AI-powered onboarding and configuration systems to decrease manual setup and accelerate deployment velocity.
Manage critical infrastructure, including sandbox environments, configuration versioning, and promotion frameworks for safe client iteration.
Create AI-driven product adoption tools that enhance feature discoverability, provide in-app guidance, and highlight expansion opportunities.
Integrate AI-native support, dynamic setup flows, and contextual recommendations directly into the software experience.
Collaborate cross-functionally with customer success and solutions consulting to automate rollouts and improve organizational efficiency.

Requirements

Possess 2 to 4+ years of product management experience alongside 4 to 8+ years of total professional experience.
Demonstrate the capability to transform complex operational challenges into structured, scalable software solutions.
Show experience managing operationally intensive domains such as platform migrations, versioning, and cross-functional workflows.
Exhibit strong cross-functional leadership abilities to influence engineering, design, sales, and documentation teams without direct authority.
Apply strong analytical skills to establish and track measurable growth and adoption metrics.
Communicate technical concepts clearly through exceptional written and verbal skills.

Nice to Have

Prior experience working specifically on SaaS onboarding, activation, or internal platform tooling.

Skills and Tools

Product management methodologies for SaaS platforms.
AI-powered tooling, adoption frameworks, and contextual guidance systems.
Sandbox environment management and configuration versioning tools.
Analytical frameworks for tracking product adoption and growth metrics.
Cross-functional leadership and stakeholder communication.

Salary and Benefits

Annual salary ranging from $178,000 to $220,500 CAD.
Start-up equity ownership.
Comprehensive health, vision, and dental coverage options.
Daily catered breakfast, lunch, and dinner.
Flexible paid time off and paid parental leave.
Wellness perks including a ClassPass membership and Employee Assistance Program.
Financial support such as home office stipends, monthly commuter benefits, and phone or internet reimbursement.
Unlimited AI token usage and regular team-building events.

About the Company

AI for Procurement builds an enterprise procurement platform powered by artificial intelligence and human collaboration. Recognized by major industry publications like the Forbes Fintech 50 and Fast Company, the company has raised significant venture backing and helps prominent global enterprises manage spend and accelerate innovation.

How to Apply

Interested candidates should submit their application directly through the official company careers page to be considered for this current vacancy.

Questions candidates ask

What is the location and work model for this role?

This position is based in Toronto with a hybrid work requirement of three days per week in the downtown office, plus five flexible remote days per quarter.

What is the salary range for the Product Manager, Self-Serve position?

The salary range for this role is $178,000 to $220,500 CAD, determined by factors such as location, relevant experience, education, and specific expertise.

How many years of experience are required?

The company requires 2-4+ years of product management experience and 4-8+ years of total professional experience.

What perks and benefits are included?

Benefits include start-up equity, health and dental coverage, flexible PTO, catered meals, home office stipends, internet and phone reimbursement, commuter benefits, unlimited AI token usage, and parental leave.

Does the hiring process use AI tools?

Yes, AI-enabled tools assist in screening and assessing candidates, including resume reviews and interview documentation, but all final hiring decisions are made by people.

Ready to apply?

The application is on the official Zip careers page.

Apply on company site