Latest AI JobsBrowse Jobs
Zip logo

Senior Order to Cash Operations Manager

ZipSan FranciscoFinance
Apply on company site
Salary
$170K - $210K USD
Job type
Full-time
Work mode
Remote
Posted
30 Sept 2026
Status
Open · checked 7d ago

About this role

The Senior Order to Cash Operations Manager position at Zip is a hands-on individual contributor role based in San Francisco with remote flexibility, perfect for an experienced finance professional ready to scale revenue operations. This position suits an operator who enjoys building automated systems and driving financial growth for a prominent enterprise procurement platform.

Role Overview

As a Senior Order to Cash (OTC) Operations Manager, you will take ownership of the end-to-end OTC function supporting recurring subscription and consumption revenue models. Working directly with senior leadership, you will lead cross-functional transformation initiatives, optimize cash flow, and design automated system architecture. This role offers broad exposure across Finance, Sales, Deal Desk, Product, and Engineering, requiring a strategic builder who excels in day-to-day execution.

Key Responsibilities

Manage the complete order to cash lifecycle, spanning from order creation to invoicing, collections, and cash application while enforcing contractual terms.
Supervise customer collections by running dunning processes, tracking accounts receivable aging, and engaging directly with accounts to resolve disputes.
Direct new billing and revenue system rollouts, establishing accounting requirements and coordinating scope with stakeholders.
Implement automation and artificial intelligence workflows across invoicing and collections to decrease process cycle durations.
Work alongside GTM, Deal Desk, and Product teams on new SKU launches to ensure billing system readiness.
Handle month-end close procedures for bookings and billings alongside Deal Strategy and Operations teams for smooth revenue accounting handoffs.
Coordinate with Engineering and Product to guarantee accurate usage data reporting in billing platforms.
Track and execute strategies that preserve strong collections, maximize cash flow, and limit bad debt risks.
Act as the main contact for external accounts receivable and billing audits.
Create documentation, playbooks, and standard operating procedures for the entire order-to-cash operation.

Requirements

Bachelor's degree in Finance, Accounting, Business, or a related discipline.
Minimum of 8 years of professional background in order-to-cash, revenue accounting, accounts receivable, or billing within a fast-paced technology enterprise.
Background handling hybrid revenue models that combine recurring subscriptions and consumption.
Advanced capabilities in Google Sheets and Excel for reconciliation and data evaluation.
Experience utilizing Snowflake queries for data retrieval alongside SQL proficiency.
Practical understanding of ASC 606 revenue recognition standards.
Expertise in developing AI-driven workflows connecting multiple data sources and system integrations.
Track record of designing or revising financial processes and systems.
Familiarity with modern billing collections tools, Salesforce, and NetSuite.

Skills and Tools

SQL
Snowflake
NetSuite
Salesforce
Advanced Excel and Google Sheets
AI-driven workflow tools
ASC 606 revenue recognition principles

Salary and Benefits

Annual salary range of $170,000 to $210,000, determined by factors such as location, expertise, and education
Start-up equity
Full health, dental, and vision coverage choices
Catered daily breakfast, lunch, and dinner
Flexible paid time off
ClassPass gym membership
Monthly commuter assistance
Regular team events and social hours
Home office setup stipend
Internet and phone bill reimbursement
Paid parental leave
Fertility support stipend
401(k) retirement plan
Unlimited AI token usage

About the Company

Zip serves as the artificial intelligence platform for enterprise procurement, uniting humans and AI agents to coordinate purchasing across various suppliers, tools, and teams. Prominent global organizations like OpenAI, T-Mobile, AMD, and Mars rely on Zip to streamline operations, having collectively saved billions and processed massive amounts of spend. Supported by major investors and recognized by top industry publications, Zip features an experienced team hailing from leading technology and enterprise organizations.

How to Apply

Interested candidates should visit the official Zip careers page to submit an application for this opportunity.

Skills and tech stack

SQLSnowflake

Questions candidates ask

What is the salary range for the Senior Order to Cash Operations Manager position?

The salary range for this role is $170,000 to $210,000 per year, determined based on factors such as relevant experience, education, skills, and geographic location.

Is this position eligible to work remotely?

Yes, this role offers remote flexibility while being based out of San Francisco.

What level of experience is required for this role?

Candidates must have 8+ years of experience in billing, accounts receivable, revenue accounting, or order-to-cash, ideally within a high-growth technology company.

What technical skills or software knowledge are needed?

Required and preferred tools include advanced Excel or Google Sheets, Snowflake queries, SQL proficiency, NetSuite, Salesforce, and modern billing or collections software.

What benefits does Zip offer employees?

Zip provides start-up equity, 100% health, dental, and vision coverage options, catered meals, flexible PTO, a 401(k) plan, parental leave, home office and commuter stipends, and unlimited AI token usage.

Ready to apply?

The application is on the official Zip careers page.

Apply on company site