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Senior Order to Cash Operations Manager

ZipRemote - USFinance
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Salary
$145K - $210K USD
Job type
Full-time
Work mode
Remote
Posted
30 Sept 2026
Status
Open · checked 7d ago

About this role

Zip is looking for a remote Senior Order to Cash Operations Manager to own and scale the end-to-end OTC function for consumption and subscription revenue models. This position is a great fit for an experienced financial operator who enjoys building automated workflows and driving operational transformation in a fast-paced environment.

Role Overview

As a Senior Order to Cash (OTC) Operations Manager at Zip, this is a hands-on, senior individual contributor role that offers broad exposure across Engineering, Product, Deal Desk, Sales, and Finance. The professional in this position will work directly with senior leadership to optimize cash flow, drive strategic initiatives, and build robust OTC system architecture to support future company growth. The ideal person prefers building over maintaining and feels comfortable deploying AI tools and automation to support scaling revenue.

Key Responsibilities

Manage the complete order to cash lifecycle starting from order creation through cash application, invoicing, and collections, while making sure contractual terms and delivery accuracy are met.
Oversee customer collections by monitoring AR aging, leading dunning processes, and directly reaching out to past-due accounts while partnering with Customer Success and Sales to resolve escalations.
Implement new billing and revenue systems by driving accounting requirements and maintaining stakeholder alignment regarding timing and scope.
Deploy AI-based and automation workflows across collections and invoicing to lower cycle times.
Partner with Deal Desk, Product, and GTM on new SKU launches to verify billing and accounting system readiness ahead of launch dates.
Handle the month-end close process for billings and bookings while collaborating with Operations and Deal Strategy teams for a smooth handoff to Revenue Accounting.
Work alongside Product and Engineering teams to guarantee usage data is accurately reported and captured in billing systems.
Monitor and execute strategies that minimize bad debt exposure, optimize cash flow, and maintain strong collections.
Act as the primary contact for external billing and AR audit inquiries.
Create standard operating procedures (SOPs), documentation, and playbooks for the entire order-to-cash operation.

Requirements

Bachelor's degree in Business, Finance, Accounting, or a related field (CPA is noted as a plus).
At least 8 years of professional experience spanning order-to-cash, revenue accounting, accounts receivable, or billing, including background at a high-growth technology enterprise.
Prior experience handling hybrid revenue models that combine recurring subscriptions and consumption.
Advanced ability to use Google Sheets or Excel for data analysis and reconciliation.
Familiarity with Snowflake queries to retrieve and analyze data, with SQL proficiency considered a plus.
Strong communication and collaboration abilities alongside a history of partnering with cross-functional stakeholders.
Working knowledge of ASC 606 revenue recognition principles and their application to billing.
Experience in creating AI-driven workflows that involve multiple system integration points and data sources.
Comfort with performing hands-on, detailed operational work while managing strategic tasks.
Demonstrated success in overhauling or building finance systems and processes.
Familiarity with Salesforce, NetSuite, and modern collections and billing tools.

Skills and Tools

SQL
Snowflake
Salesforce
NetSuite
Excel and Google Sheets
ASC 606 revenue recognition
AI-driven workflow creation

Salary and Benefits

Salary range of $145,000 to $210,000 per year, determined by factors such as location, relevant skills, education, and experience.
Startup equity
100% options for dental, vision, and health coverage
Flexible paid time off (PTO)
ClassPass membership
Monthly commuter benefits
Regular happy hours and team building events
Home office stipend
Internet and phone reimbursement
Paid parental leave
Fertility stipend
401(k) plan
Unlimited AI token usage

About the Company

Zip is an AI-powered enterprise procurement platform designed for humans and agents to collaborate. The company orchestrates procurement across suppliers, tools, and teams to help businesses innovate rapidly. Recognized by Forbes Fintech 50, LinkedIn Top Startups, Inc. Best in Business, and Fast Company's Most Innovative Companies, Zip has raised $371 million with a $2.2 billion valuation, backed by prominent investors like Y Combinator, Tiger Global, DST, CRV, BOND, Alkeon, and Adams Street.

How to Apply

Interested candidates should visit the official Zip careers page to submit an application for this remote position.

Skills and tech stack

SQLSnowflake

Questions candidates ask

What is the salary range for the Senior Order to Cash Operations Manager role?

The salary range is $145,000 to $210,000 per year, depending on factors such as location, relevant experience, education, and specific skills.

Is this job remote?

Yes, this is a remote position based in the US.

What level of experience is required?

Candidates must have 8+ years of experience in order-to-cash, revenue accounting, accounts receivable, or billing, including experience at a high-growth technology company.

What technical skills or tools are helpful for this role?

Key tools and technical skills include Snowflake queries, SQL proficiency, advanced Excel or Google Sheets, Salesforce, and NetSuite.

What benefits are provided by Zip?

Zip provides startup equity, 100% health, vision, and dental coverage options, flexible PTO, a 401(k) plan, paid parental leave, a fertility stipend, home office and phone/internet stipends, commuter benefits, ClassPass membership, and unlimited AI token usage.

Ready to apply?

The application is on the official Zip careers page.

Apply on company site