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Product Manager Intern

Aircall.io, Inc.Madrid Office; Paris Office13002 - Product
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Salary
Not listed
Job type
Full-time
Posted
24 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Product Manager Intern position at Aircall is an exciting opportunity for a master's student to help shape the evolution of the core platform across the Madrid and Paris offices. This role suits a curious, driven individual who wants to work cross-functionally and gain hands-on experience in a fast-paced environment.

Key Responsibilities

Engage directly with customers to collect feedback, understand pain points, and validate potential product enhancements.
Transform qualitative and quantitative feedback into actionable product opportunities and roadmap recommendations.
Collaborate closely with Engineering, Design, and Product teams to establish requirements and prioritize user experience upgrades.
Manage dependencies and facilitate tradeoff conversations across multiple stakeholder groups.
Track the end-to-end development cycle using agile practices to ensure high-quality product delivery.
Create Knowledge Base articles, FAQs, and product demos to assist with go-to-market strategies and launches.
Analyze usage and performance data from interaction logs and analytics to spot bottlenecks and streamline workflows.
Track product metrics like latency, reliability, and usability by helping implement tracking frameworks and dashboards.

Requirements

Currently enrolled in the final year of a Master's degree program at an engineering or business school.
Professional fluency in English.
Strong capability in conducting customer interviews, active listening, and asking targeted questions.
Ability to collaborate effectively across teams, navigate tradeoffs, and align dependencies with stakeholders.

Nice to Have

Prior internship experience working within a product or project team.
Familiarity with SaaS business models, product development cycles, and Aircall's industry.

Skills and Tools

Large Language Models (LLM)
Data analytics and modern metric-tracking tools
Agile product development frameworks
Customer feedback synthesis and workflow analysis techniques

About the Company

Aircall operates as a unicorn, AI-driven customer communications platform utilized by over 22,000 businesses worldwide to scale teams and accelerate issue resolution. Headquartered in Paris with a European presence in Madrid and additional global offices, the company brings together voice, SMS, WhatsApp, and advanced AI into a single workspace. Aircall fosters a customer-obsessed, data-driven, and multicultural environment featuring more than 45 nationalities.

How to Apply

Interested candidates should visit the official Aircall careers page to submit an application and learn more about the role.

Skills and tech stack

Questions candidates ask

What are the office locations for the Product Manager Intern?

The position is based out of either the Madrid Office or the Paris Office.

Who is eligible to apply for this internship?

Applicants must be master's students in their final year at an engineering or business school and fluent in English.

What departments will the intern work with?

The intern will work cross-functionally with Product, Engineering, Data, Design, and Go-to-market teams.

Is prior experience required?

Prior product or project internship experience is considered a plus rather than a strict mandatory requirement.

Are AI tools used during the hiring process?

Yes, artificial intelligence tools may assist the recruitment team in reviewing applications or analyzing resumes, though final hiring decisions remain with humans.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site