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Principal, Strategic Ecosystem & Tech Reseller Manager

Aircall.io, Inc.New York Office11002 - Partnerships
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Salary
Not listed
Job type
Full-time
Posted
26 Aug 2026
Status
Open · checked 7d ago

About this role

Aircall is seeking a Principal, Strategic Ecosystem & Tech Reseller Manager to lead tech alliances and reseller programs from the New York office. This professional will drive commercial growth through key platform relationships and is well-suited for an experienced partnership expert with a background in B2B SaaS.

Role Overview

The Principal, Strategic Ecosystem & Tech Reseller Manager operates at the intersection of strategy and execution, managing three primary growth engines with direct accountability for commercial targets. This position sits within the Tech Alliances team, reporting to the Director, Global Tech Alliances & New Bets.

Key Responsibilities

Oversee cornerstone platform partnerships in the AMER region, including industry leaders like HubSpot and Salesforce.
Drive business development for high-impact technology partners on a global scale to increase revenue attachment.
Lead the Reseller Program, managing the end-to-end commercial lifecycle from initial partner identification to full-scale activation.
Partner with international counterparts, regional leadership, and marketing and product teams to ensure technical alignment and global consistency.

Requirements

Extensive background of 7+ years in B2B SaaS alliance management, tech partnerships, or reseller growth.
Proven expertise in architecting or scaling tech reseller programs.
Ability to own the entire commercial lifecycle independently.
Strategic agility to convert partner dynamics into evidence-based growth strategies.
Strong data fluency using pipeline, usage metrics, and partner performance data.
Sophisticated executive presence to influence senior-level conversations with external stakeholders.
Disciplined prioritization skills focusing on high-conviction initiatives.
Proficiency in deploying AI-driven tools to accelerate execution and data-led analysis.

Nice to Have

Demonstrated mastery of Salesforce or HubSpot ecosystems.
Proven ability to navigate complex coopetition landscapes.
Deep fluency in emerging trends across the AI-agent landscape and integration ecosystems.
Global operational mindset with a track record of collaborating with international stakeholders.

Skills and Tools

Alliance management and business development
Reseller program architecture
Data analytics and pipeline management
AI-driven execution tools
Stakeholder influence and executive presence

Salary and Benefits

Base salary range of $185,200 to $247,800 USD (OTE)
Opportunities for professional growth in a fast-learning, entrepreneurial environment
Focus on work-life balance
Multicultural mindset with a diverse global team

About the Company

Aircall is an AI-powered customer communications platform utilized by over 22,000 companies worldwide. Headquartered in Paris with a North American headquarters in Seattle, the company maintains a strong presence in New York City alongside other global locations. Aircall combines voice, SMS, WhatsApp, and AI into one workspace to help teams operate more efficiently.

How to Apply

To apply for this position, please visit the official Aircall careers page and submit your application online.

Questions candidates ask

What is the location of this job?

This position is based out of the Aircall New York office.

How much experience is required for this role?

Candidates must have 7+ years of experience in B2B SaaS alliance management, tech partnerships, or reseller growth.

What is the salary range for the Principal, Strategic Ecosystem role?

The base salary range is $185,200 to $247,800 USD on-target earnings (OTE).

Which team does this role report to?

This role reports to the Director, Global Tech Alliances & New Bets.

What platforms are key to the AMER regional partnerships?

Cornerstone platform partnerships in the AMER region include leaders like HubSpot and Salesforce.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site