About this role
The People Technology Analyst focuses on enhancing the employee experience and operational efficiency for OpenAI by managing critical enterprise people systems. This role sits within the People Technology team, which develops internal products and AI-powered tools to support global growth. The analyst will be responsible for the configuration, support, and continuous improvement of Workday modules related to Absence, Time Tracking, and Benefits for both US and international employees. This position exists to ensure that the technology systems accurately support global operations while streamlining complex processes.
Day-to-day work involves independently owning system configuration, designing absence plans, managing time entry rules, and configuring intricate benefits structures. The analyst will collaborate extensively with various stakeholders, including Payroll, Finance, and Engineering, to ensure seamless data flow and accurate system functionality. A key function is to translate complex business requirements, especially country-specific policies, into reliable system configurations within Workday.
This role is suited for an individual who possesses deep technical expertise in Workday and a strong ability to manage complex cross-functional projects. The ideal candidate thrives in an environment that requires balancing immediate operational support with strategic, long-term system improvements, often leveraging automation or AI to solve manual work challenges.
What you will do
- Independently own Workday configuration and enhancements across Absence, Time Tracking, and Benefits, ensuring correct linkage between leave, time worked, and benefits eligibility.
- Design and maintain detailed absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, and necessary approvals for a global workforce.
- Partner with the Payroll systems owner to verify that absence, time tracking, and benefits data transfers accurately into payroll systems.
- Oversee the configuration of US and international benefits, including eligibility rules, enrollment events, and coverage levels.
- Lead the readiness, configuration, testing, launch, and support for open enrollment processes.
- Manage system work for new countries and entities, policy changes, and evolving employee needs by translating local requirements into system configurations.
- Lead projects from initial discovery and prioritization through configuration, testing, release, documentation, and post-launch accountability.
- Collaborate with engineers to develop automation or AI-assisted workflows to reduce manual effort in employee support.
What you need
- Possesses deep, hands-on Workday expertise specifically in Absence and Time Tracking, including experience designing, configuring, testing, and supporting connected workflows.
- Demonstrated experience independently owning Workday Benefits configuration for both US and international programs, covering open enrollment, eligibility, and vendor integrations.
- Has a solid understanding of how time, absence, and benefits data flow into payroll and other downstream systems, with proven ability to test and troubleshoot data impacts.
- Experience in translating complex, country-specific policies and business requirements into maintainable system designs.
- Strong technical skills in Workday, encompassing business processes, calculated fields, reporting, security, and data loads, alongside troubleshooting integrations.
- Proven ownership of systems through implementation and ongoing operations, with a track record of improving system reliability and user experience.
- Possesses good product judgment, enabling the candidate to ask clarifying questions, understand underlying problems, and prioritize changes effectively.
- Requires clear communication skills to effectively collaborate across People, Payroll, Benefits, Finance, and Engineering teams.
Nice to have
- Global Absence, Time Tracking, or Benefits implementations and new country or entity launches
- Collaboration with software engineers on internal products, integrations, or workflow automation
- Practical use of AI to improve systems work, documentation, testing, or employee support
- Relevant Workday certification
Benefits
- Equity
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
This position is located in the US and is remote.
What is the expected compensation range?
The salary offered ranges from $187K to $280K, and the role offers Equity.
What is the primary technology stack used?
The core technology stack mentioned is Workday.
What kind of team will I be working with?
The analyst will work closely with Benefits, People Operations, Payroll, Finance, and Engineering.
What opportunities are there for growth or improvement?
The role involves partnering with engineers to build automation or AI-assisted workflows that reduce manual work and make employee support easier.