About this role
Partner Sales Directors spend their days embedding with account executives to source and accelerate deals, building joint go-to-market plans, and shaping ecosystem strategy across priority partners. The team drives marketplace revenue and increases closed or won business influenced by partners through account mapping and territory planning. This role exists to serve as the connective tissue between sales and partnerships, turning alliances into measurable revenue for an AI customer service platform. Professionals who excel here enjoy balancing hands-on deal closure with high-level strategy development in a remote setting.
What you will do
- Manage the end-to-end co-sell motion with account executives by sourcing, developing, and accelerating partner-influenced deals from first touch to close.
- Design and execute joint go-to-market plans, account mapping, and territory planning with key partners across primary verticals.
- Drive marketplace revenue growth by accelerating wins through platforms like AWS and Microsoft.
- Generate net new pipeline growth sourced directly from ecosystem partners.
- Advise internal sellers on the appropriate partner engagement strategy to increase the share of closed or won business influenced by partners.
- Maintain accurate partner tracking notes in Salesforce to ensure partner-supported deals remain clean and transparent.
- Collaborate cross-functionally with Deal Desk and Sales Ops to remove friction related to deal registration, pricing, and contracting.
- Identify white space in the partner ecosystem to recommend new strategic plays to leadership.
What you need
- Bring seven or more years of experience in partnership roles, preferably within a B2B SaaS environment.
- Demonstrate a proven track record of building and executing co-sell motions that generate measurable pipeline and revenue.
- Possess hands-on familiarity with CRM and partner ecosystem tools, including Salesforce and PRM platforms.
- Exhibit strong communication and enablement abilities to prepare both external partners and internal sellers for deals.
- Maintain a relationship-first approach that proves equally effective with external partner representatives and internal account executives.
Nice to have
- Experience in CX, customer support, or AI and automation domains
Benefits
- Unlimited Vacation
- Comprehensive Benefits
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Learning & Development Budget
Skills and tech stack
Questions candidates ask
What is the remote work policy for this position?
The position follows a remote-first approach with options to work from home or at a local hub.
What tools and platforms will I use in this role?
You will use Salesforce, PRM platforms, AWS, and Microsoft to manage partner-supported deals and marketplace revenue.
What type of experience is preferred for applicants?
Applicants should have seven or more years in partnership roles within B2B SaaS, with background in CX, customer support, or AI serving as a plus.
What benefits are available for permanent employees?
Full-time permanent employees receive unlimited vacation, extended health coverage, dental, vision, travel, and life insurance, along with a wellness account.