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Ada is an artificial intelligence customer service company that builds an AI transformation platform and partner technology designed to automate customer interactions for enterprise businesses. Established in 2016 and headquartered in Canada, the company serves notable brands such as Square, YETI, IPSY, and Monday.com by providing AI agent management technology that resolves customer conversations through automation. Its stated mission is to raise quality customer service standards at scale through instant, proactive, personalized, and effortless experiences.

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24d ago

About Ada

Ada is an artificial intelligence customer service company that builds an AI transformation platform and partner technology designed to automate customer interactions for enterprise businesses. Established in 2016 and headquartered in Canada, the company serves notable brands such as Square, YETI, IPSY, and Monday.com by providing AI agent management technology that resolves customer conversations through automation. Its stated mission is to raise quality customer service standards at scale through instant, proactive, personalized, and effortless experiences.

The company serves enterprise companies as well as small and medium businesses through specialized programs like Ada Accelerate, which focuses on customer success and scaled support. Ada's technology combines strategic expertise with automation tools to accelerate businesses' artificial intelligence maturity, having powered billions of interactions and saved millions of hours of human effort for its clients.

The open roles listed for Ada reflect team-building efforts focused on sales, account management, and customer solutions. The available positions include Partner Sales Director, Enterprise Account Executive, Account Manager for Ada Accelerate, and Customer Solutions Consultant. All of the listed open roles are remote positions located across the United States, Canada, Germany, and the United Kingdom, spanning various levels of seniority from individual contributors to director-level positions.

Open AI jobs at Ada

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Partner Sales Director
Ada
24d ago

Join ada18 as a Partner Sales Director remotely. Drive co-sell motions and joint GTM plans with 7+ years of B2B SaaS partnership experience.

Remote - United StatesRevenue Full-timeSenior · 7+ yrsRemoteOpen · checked 7d ago
LLMsAWSSpark
Salary not listedView Job
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Partner Sales Director
Ada
24d ago

Apply for the remote Partner Sales Director role at ada18. Drive co-sell revenue and joint GTM strategies in the AI customer service space.

Remote - CanadaRevenue Full-timeSenior · 7+ yrsRemoteOpen · checked 7d ago
LLMsAWSSpark
Salary not listedView Job
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Enterprise Account Executive, DACH & Nordics
Ada
24d ago

Join ada18 as an Enterprise Account Executive for DACH & Nordics. Manage sales, drive growth, and earn €190k-€230k OTE remotely from Germany.

Remote - GermanyRevenue Full-timeSenior · 5+ yrsRemoteOpen · checked 7d ago
LLMsSpark
€190K - €240KView Job
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Account Manager, Ada Accelerate
Ada
24d ago

Join ada18 as a remote Account Manager for Ada Accelerate. Manage client portfolios, drive renewals, and earn $130,000 - $170,000 OTE.

Remote - CanadaRevenue Full-timeMid · 1+ yrsRemoteOpen · checked 7d ago
LLMsSpark
$130K - $170KView Job
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Customer Solutions Consultant, Ada Accelerate
Ada
41d ago

Join ada18 as a Customer Solutions Consultant for Ada Accelerate. Support self-service customer growth and retention remotely in Canada.

Remote - CanadaCustomer ExperienceFull-timeMid · 2+ yrsRemoteOpen · checked 7d ago
LLMsSpark
Salary not listedView Job
Ada logo
Customer Solutions Consultant, Ada Accelerate
Ada
41d ago

Join ada18 as a Remote Customer Solutions Consultant. Drive SMB and MME customer success, retention, and AI adoption in a remote-first environment.

Remote - United KingdomCustomer ExperienceFull-timeMid · 2+ yrsRemoteOpen · checked 7d ago
LLMsSpark
Salary not listedView Job