About this role
Ada develops an AI transformation platform and agent management technology that helps enterprise companies automate customer service interactions. The team focuses on scaling automated resolutions and combining strategic expertise with advanced AI tools to elevate brand experiences.
In this remote position based in Canada, the Partner Sales Director acts as the central link between internal sales and partnership ecosystems. The person filling this role drives revenue by collaborating with account executives on co-sell motions, managing joint go-to-market strategies, and optimizing marketplace performance across key platforms like AWS and Microsoft.
Candidates who excel here bring a relationship-first mindset, a strong background in partnership sales within B2B SaaS, and the ability to balance strategic planning with hands-on deal execution.
What you will do
- Manage the end-to-end co-sell motion by sourcing, developing, and accelerating partner-influenced deals from initial contact to closure.
- Collaborate with priority partners to build and execute joint go-to-market plans, account mapping, and territory planning.
- Drive marketplace revenue growth by accelerating wins through platforms like AWS and Microsoft.
- Generate net new pipeline growth sourced directly from partnership channels.
- Advise internal sales representatives on partner engagement strategies to increase the share of closed and won business.
- Maintain accurate records and partner notes within Salesforce to keep partner-supported deals trackable.
- Coordinate with Deal Desk and Sales Ops to remove friction regarding deal registration, pricing, and contracting.
- Identify white space in the partner ecosystem to recommend new strategic plays to leadership.
What you need
- Bring seven or more years of experience in partnership roles, preferably within B2B SaaS organizations.
- Demonstrate a proven track record of building and executing co-sell motions that generate measurable pipeline and revenue.
- Possess hands-on familiarity with CRM and partner ecosystem tools, including Salesforce and PRM platforms.
- Exhibit strong communication and enablement skills to prepare both internal sellers and external partners for deals.
- Maintain a relationship-first mindset that connects effectively with external partner representatives and internal account executives.
Nice to have
- CX, customer support, or AI/automation experience
Benefits
- Unlimited Vacation
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Remote-First, In-Person Friendly
- Learning & Development Budget
- Work from Home Budget
Skills and tech stack
Questions candidates ask
What is the remote work policy for this role?
This position offers a remote-first arrangement with options to work from home or at a local hub in Canada.
What tools and platforms will I use in this position?
You will use CRM and partner ecosystem tools such as Salesforce and PRM platforms, along with marketplace environments like AWS and Microsoft.
What kind of background is preferred for applicants?
Candidates should have seven or more years of experience in partnership roles within B2B SaaS, with background in customer support, CX, or AI serving as a plus.
Are AI tools used during the recruitment process?
The company may use AI-enabled tools to support certain aspects of hiring, such as interview note-taking, though all hiring decisions are made by the team.