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Partner Account Manager, LATAM Market

Aircall.io, Inc.Mexico City Office11002 - Partnerships
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Salary
Not listed
Job type
Full-time
Posted
16 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Partner Account Manager, LATAM Market at Aircall is an exciting hybrid role based in the Mexico City office within the Polanco area. This position suits an ambitious professional with a strong entrepreneurial drive who wants to shape regional expansion and manage critical business relationships.

Key Responsibilities

Build and nurture strong relationships with key strategic partners, including channel partners, system integrators, solution partners, digital consulting firms, and software providers.
Drive business development by spotting new partnership opportunities and executing tailored strategies to grow Aircall's presence across the LATAM market.
Work alongside the Sales Director and cross-functional departments such as Marketing, Partnerships, BDR, Customer Success, Product, and Tech to pursue market growth.
Represent the organization at industry conferences, thought leadership forums, and networking events to boost brand awareness.
Monitor the competitive landscape, industry trends, and the SMB market across Mexico, Colombia, and Chile.

Requirements

Complete professional fluency in both Spanish and English.
An entrepreneurial mindset capable of establishing and growing a regional presence with autonomy.
A self-starter attitude with high motivation to succeed in a fast-moving, collaborative setting.
Natural curiosity and a passion for learning new technologies, markets, and sales tactics across Latin America.
High levels of energy, passion, humor, compassion, and enthusiasm.

Nice to Have

Prior background working with channel and integration partnerships within the LATAM region.
Previous hands-on experience operating inside the Salesforce, HubSpot, or Zendesk ecosystems.

Skills and Tools

Channel and integration partnership management
Business development and strategic planning
Cross-functional collaboration across sales, marketing, and technical teams
Market research and competitive analysis within LATAM (Mexico, Colombia, Chile)
Event representation and brand advocacy
Bilingual communication in Spanish and English

Salary and Benefits

Competitive salary package and benefits
Opportunities for professional growth during a key scaling moment for the company
Emphasis on work-life balance and employee well-being
Fast-paced, entrepreneurial learning environment
Cosmopolitan and multicultural workplace representing over 45 nationalities

About the Company

Aircall operates as an AI-powered customer communications platform utilized by over 22,000 businesses worldwide to enhance revenue, accelerate problem resolution, and scale support teams. The company unifies voice, WhatsApp, SMS, and artificial intelligence into a single workspace designed to help teams work smarter. Headquartered in Paris with a North American hub in Seattle, Aircall maintains global offices in cities like Berlin, London, Madrid, San Francisco, New York City, Sydney, and Mexico City. The organization prides itself on a culture focused on ownership, continuous learning, data-driven outcomes, and active diversity, equity, and inclusion.

How to Apply

Interested candidates should visit the official Aircall careers page to submit their application for this hybrid Mexico City role.

Questions candidates ask

Where is this job located?

This position is based out of the Aircall office in Mexico City, specifically in the Polanco area, and operates on a hybrid schedule.

What languages are required for the role?

Fluency in both Spanish and English is mandatory for this position.

Who does this position report to?

The role reports directly to the Director, Channel Partnerships Americas.

What experience is considered a plus?

Prior experience with channel and integration partnerships in LATAM, or working within the HubSpot, Salesforce, or Zendesk ecosystems, is considered an advantage.

Is remote work permitted?

The position is hybrid and based in the Mexico City office.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site