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Manager, Production - Applied AI

LiltBoston, MAProduction
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Salary
$110K – $145K
Job type
Full-time
Work mode
Remote
Posted
8 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Manager, Production - Applied AI position at Enterprise AI Translation Platform (Lilt) is a full-time leadership role based out of the Boston office on a hybrid schedule. This opportunity suits an experienced operations professional with a strong background in AI/ML data production who is eager to lead high-performing project management teams in a distributed environment.

Key Responsibilities

Manage project manager performance to ensure every active program has accountable leaders carrying balanced workloads and meeting on-time delivery targets.
Handle project manager hiring, onboarding, and ongoing development to maintain team capacity in line with signed demand.
Implement quality interventions across programs by catching quality dips mid-stream through quality assurance loops and initiating retraining or guideline updates.
Drive process standardization and software improvements by launching programs from shared playbooks and turning post-mortem insights into custom software updates.
Oversee escalation management and serve as a cross-functional interface to resolve risks early with technical program managers and delivery teams.

Requirements

Minimum of 5 years of experience in AI/ML data operations or production, including at least 2 years directly managing project managers or team leads in a distributed contractor environment.
Deep understanding of Large Language Model training processes such as pre-training, SFT, and RLHF, alongside evaluation methodologies like red teaming and human-in-the-loop.
Demonstrated KPI-driven management experience running teams against throughput, cost-per-task, and quality targets using spreadsheets, dashboards, and SQL.
Proven track record of sustaining on-time delivery across multiple concurrent data collection or evaluation programs.
Experience hiring, ramping, and managing hourly and freelance staff across multiple regions and languages.
Familiarity with Agile, Scrum, or Kanban methodologies for complex workflow management.
Strong written and verbal communication skills for creating clear guidelines and reporting to leadership.
Authorization to work in the United States as a precondition of employment, with a strong preference for candidates based in Boston.

Nice to Have

Fluency in multiple human languages.
Direct experience with multilingual data deliveries across rare-resource languages.
Familiarity with data annotation platforms like Label Studio and SuperAnnotate, alongside project management tools like Jira.
Academic or professional background in machine learning engineering, computer science, or data science.

Skills and Tools

SQL
LLMs
Agile, Scrum, and Kanban methodologies
Data annotation platforms and Jira project management tooling
Spreadsheet and dashboard performance analytics

Salary and Benefits

Annual Salary Range: $110,000 to $145,000 USD per year.

About the Company

Lilt is an enterprise AI translation platform on a mission to make the world's information accessible to everyone regardless of spoken language. Founded by former Google researchers who met working on Google Translate, the company combines cutting-edge AI, machine translation, and human-in-the-loop expertise. Lilt is trusted by hundreds of global enterprises and government organizations, and is backed by prominent investors including Sequoia, Intel Capital, and Redpoint.

How to Apply

To apply for this position, please visit the official company careers page on lilt.com.

Skills and tech stack

LLMSQLMachine Learning

Questions candidates ask

What is the salary range for the Manager, Production - Applied AI role?

The salary range for this full-time position is between $110,000 and $145,000 USD per year.

Where is this job located?

This position is based in the Boston, MA office and operates in a hybrid work capacity.

What experience is required for this position?

Candidates must have 5+ years of experience in AI/ML data operations or production, including at least 2 years of direct management experience overseeing project managers or team leads in a distributed contractor environment.

What technical skills are needed?

Applicants should have proficiency in SQL, a strong understanding of Large Language Model training and evaluation processes, and experience using spreadsheets and performance dashboards.

Are there any preferred qualifications for applicants?

Preferred qualifications include fluency in multiple human languages, experience with multilingual data deliveries and rare-resource languages, familiarity with annotation platforms like Label Studio, and a background in data science, computer science, or ML engineering.

Ready to apply?

The application is on the official Lilt careers page.

Apply on company site