About this role
The Applied AI Architect team at OpenAI partners with organizations to turn capable models into meaningful, real-world impact, designing secure and scalable solutions that move from exploration into sustained production. Leadership in this London-based position involves directing a team of senior technical leaders who act as the trusted technical advisors for major accounts across the DACH region and Northern Europe. Individuals in this role set the regional operating model, allocate technical resources in collaboration with sales leadership, and serve as executive technical sponsors for critical customer engagements.
Success in this management position requires a blend of deep technical acumen in frontier AI systems and proven experience in building and mentoring customer-facing technical teams. Candidates will guide complex enterprise journeys by connecting executive vision with concrete architectural milestones, security governance, and responsible AI deployment. This opportunity suits leaders who can navigate regional go-to-market strategies while remaining hands-on enough to coach architects and unblock complex customer integrations.
What you will do
- Hire, coach, and develop a high-performing team of Applied AI Architects focused on technical excellence and customer stewardship.
- Define and refine the strategy and operating model for Applied AI Architecture across Europe.
- Partner with Sales leadership to prioritize accounts, allocate technical resources, and establish clear technical account plans.
- Lead complex, multi-threaded customer journeys that connect executive vision with use-case qualification and enterprise governance.
- Build trusted relationships with C-suite stakeholders and serve as an executive technical sponsor during critical engagements.
- Mobilize internal specialists across deployment engineering, product, research, and security to remove customer blockers.
What you need
- Possess deep technical acumen in modern AI systems, frontier models, agentic applications, and cloud architecture.
- Bring 10+ years of experience in customer-facing technical roles such as solutions architecture or technical consulting with large enterprises.
- Have 4+ years of people-management experience hiring, coaching, and developing technical teams.
- Demonstrate a proven track record of guiding enterprise organizations from technical discovery through production adoption and measurable business impact.
- Exhibit outstanding executive communication and presentation skills for building credibility with CTOs, CISOs, and boards.
Benefits
- Relocation assistance to new employees
Skills and tech stack
Questions candidates ask
What is the remote work and office policy for this role?
This role is based in London using a hybrid work model of 3 days in the office per week.
Is relocation assistance provided for this position?
Yes, relocation assistance is offered to new employees joining this team in London.
What products and technologies will the team work with?
The team's work spans ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions alongside modern cloud, data, and security frameworks.