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IT Manager

OpenRouterNew York, NYIT & Security
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Salary
$200K – $225K
Job type
Full-time
Experience
Senior
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

IT Manager is an operational position at OpenRouter in New York, NY that suits an experienced IT professional seeking to build and manage the infrastructure for a new office and a global remote team. The person in this role establishes the foundational technology for the company's first physical workplace while simultaneously overseeing IT operations for remote staff.

Role Overview

OpenRouter is expanding its physical presence by opening an office in New York City and needs an IT Manager to direct that environment. Reporting directly to the Head of IT & Security, the position involves high autonomy and responsibility within a compact team. The role requires working fully onsite five days a week to handle local hardware, networks, and walk-up assistance, alongside managing a globally distributed MacBook fleet.

Key Responsibilities

Establish and operate conference room technology, Zoom Rooms, digital displays, and All Hands space audio-visual systems.
Manage the Ubiquiti network infrastructure, internet connectivity, and office wifi from initial installation to daily uptime.
Administer employee badge access, visitor credentials, and physical access logging.
Configure and maintain physical desk stations including monitors, docks, cables, and ergonomic hardware.
Deliver direct walk-up assistance to local staff and remote technical support for international workers.
Collaborate with Workplace Operations on office construction, relocation projects, and facilities-technology intersections.
Coordinate with the People team to execute onboarding and offboarding workflows for personnel and contractors.
Oversee Single Sign-On and Mobile Device Management systems, access adjustments, and Apple computer fleet standards.
Support daily software platforms including Slack, Zoom, and Google Workspace.

Requirements

Several years of direct, hands-on experience in IT operations.
Practical background in deploying office technology from scratch, covering AV systems, enterprise networking with Ubiquiti preference, and physical security access.
Administrative expertise in managing SSO and MDM within a Mac-centered environment.
Background in selecting and overseeing external vendors such as managed service providers, AV technicians, internet providers, and hardware vendors.
Strong communication skills for interacting with leadership and guiding new hires.
Capacity to maintain composure and problem-solving focus under pressure.

Nice to Have

Professional credentials such as ITIL, CompTIA, or Cisco.
Knowledge of regulatory frameworks including SOC 2, PCI DSS, HIPAA, or GDPR.
Background in supporting IT infrastructure through mergers and acquisitions.

Skills and Tools

Ubiquiti networks
Zoom Rooms
Slack
Zoom
Google Workspace
SSO
MDM

Salary and Benefits

Salary range of $200,000 to $225,000
Equity offering included

About the Company

OpenRouter provides an AI routing and infrastructure layer that lets enterprises access, manage, and optimize large language models across multiple providers without lock-in, capacity limits, or unnecessary expenses.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

Is this position remote or in-office?

This role is fully onsite in New York City, five days a week, and is not hybrid or remote.

Who does the IT Manager report to?

The IT Manager reports to the Head of IT & Security.

What is the salary and compensation structure?

The salary ranges from $200K to $225K and includes equity.

What operating system environment is used for the fleet?

The organization utilizes a Mac-first fleet requiring admin-level fluency with SSO and MDM.

What network hardware is managed in the office?

The role involves owning the Ubiquiti network, wifi, and internet connectivity.

Ready to apply?

The application is on the official OpenRouter careers page.

Apply on company site