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IT Engineer

CognitionNew York CityGeneral & Administrative
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Salary
Not listed
Job type
Full-time
Posted
5 Dec 2025
Status
Open · checked 7d ago

About this role

Role Overview

Cognition is seeking an IT Engineer to lead the employee technology experience and scale global operations from the New York City office. This full-time position requires working in person five days a week to provide reliable tech support and drive operational efficiency. It suits a technical professional with a builder mindset who enjoys turning manual tasks into automated, AI-enabled workflows.

Key Responsibilities

Act as the primary IT contact for office employees, delivering reliable support for devices, apps, access, and conference systems.
Manage office technology reliability, including wireless networks, hardware asset lifecycles, and vendor coordination.
Partner with the global IT team on infrastructure changes, runbooks, knowledge bases, and regional office expansions.
Administer user access across Okta, Google Workspace, Slack, GitHub, Zoom, and Microsoft 365.
Set up automated standards for employee lifecycles, application provisioning, and access reviews.
Manage endpoint security and mobile device management platforms such as Kandji, Jamf, or Intune.
Write scripts and integrations using Python, TypeScript, or infrastructure-as-code to reduce manual workloads.
Implement monitoring tools to spot and resolve tech issues before staff notice them.
Advance AI-native IT operations by testing Console.ai and embedding Devin into secure internal workflows.

Requirements

Three or more years of professional experience in IT engineering, technical support, or systems administration.
A bachelor’s degree in information technology, computer science, or a related field, or equivalent practical experience.
Demonstrated ability to provide hands-on, high-quality technical support in an on-site workplace.
Practical knowledge of modern workplace technology with deep expertise in at least two IT disciplines.
Experience managing collaboration and identity tools like Okta, Google Workspace, or Microsoft 365.
Competence in writing and maintaining scripts using Python, TypeScript, or similar modern languages.
Solid understanding of networking fundamentals such as DNS, TCP/IP, DHCP, and systematic troubleshooting.
Strong interpersonal communication, organization, and independent judgment skills.

Nice to Have

Extensive background in Okta, identity-as-code, or identity lifecycle management.
Practical knowledge of Terraform, CI/CD pipelines, Git workflows, or API integrations.
Prior exposure to agentic workflows, support automation, or AI-driven ITSM platforms.
Experience handling office builds, enterprise networking, and workplace audio-visual conferencing.
Familiarity with device endpoint management, security posture, and vulnerability tracking.

Skills and Tools

Python
TypeScript
Terraform
Okta
Google Workspace
Slack
GitHub
Zoom
Microsoft 365
MDM Platforms (Kandji, Jamf, Intune)

About the Company

Cognition is an applied AI lab creating end-to-end software agents and is known as the creator of Devin, the initial AI software engineer. The team features world-class competitive programmers, former founders, and industry veterans from leading AI and technology companies. Operating with a talent-dense culture, the company is tackling complex technical challenges to build artificial intelligence capable of reasoning through real-world tasks.

How to Apply

Interested candidates should visit the official Cognition careers page to submit an application for this opportunity.

Skills and tech stack

PythonTypeScriptTerraform

Questions candidates ask

Is this IT Engineer role remote?

No, this position is required to be in-person, working five days a week from the New York City office.

What level of experience is required?

Candidates must have at least 3 years of experience in systems administration, IT engineering, technical support, or a related field.

What educational background is necessary?

A bachelor’s degree in information technology, computer science, or a related discipline is required, or equivalent practical experience.

What programming languages are used in this role?

IT Engineers are expected to write and maintain scripts or integrations in TypeScript, Python, or another modern language.

What tools and platforms will I administer?

You will manage identity and collaboration platforms such as Okta, Google Workspace, Slack, GitHub, Zoom, and Microsoft 365, alongside MDM security tools.

Ready to apply?

The application is on the official Cognition careers page.

Apply on company site