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IT Engineer

CognitionLondonGeneral & Administrative
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Salary
Not listed
Job type
Full-time
Posted
16 Jul 2026
Status
Open · checked 7d ago

About this role

Cognition is seeking an IT Engineer to oversee the employee technology experience and scale global IT operations from the London office. This full-time, in-person role is ideal for professionals with at least three years of experience who excel at hands-on support, automation, and workplace technology management.

Role Overview

As an IT Engineer at Cognition, this professional acts as the primary technology partner for staff in the London office, ensuring reliable systems and responsive support. The position focuses on delivering secure and dependable technology while transforming manual tasks into durable automation, tooling, and AI-enabled workflows. This is a 100% in-person role requiring five days a week on-site in London to support team collaboration and rapid regional growth.

Key Responsibilities

Serve as the main IT contact for office staff, delivering support across devices, access privileges, applications, video conferencing, and workplace technology.
Maintain reliability for office networks, hardware, software asset lifecycles, and vendor coordination.
Partner with the global team on office expansions, infrastructure changes, operational handoffs, and documentation runbooks.
Manage identity and access across SaaS platforms and identity providers like Okta, Google Workspace, Slack, Zoom, GitHub, and Microsoft 365.
Build repeatable automation for employee lifecycle management, group provisioning, and security access reviews.
Administer endpoint security and MDM solutions to handle device provisioning, configuration enforcement, patching, and fleet visibility.
Build custom scripts, integrations, and internal tooling using modern programming languages to connect systems through APIs.
Establish infrastructure-as-code and monitoring frameworks to detect and solve problems proactively.
Integrate AI-enabled ITSM capabilities and act as customer zero for Devin by safely embedding AI tools into IT operations.

Requirements

Three or more years of professional experience in IT engineering, technical support, systems administration, or related fields.
A bachelor’s degree in information technology, computer science, or a related discipline, or equivalent practical experience.
Demonstrated background in delivering hands-on, high-quality IT support within an on-site office environment.
Familiarity with modern workplace technology and deep proficiency in at least two IT disciplines.
Experience administering identity management, collaboration platforms, and SaaS applications.
Technical capability to write and maintain scripts or integrations using TypeScript, Python, or similar languages, or experience with infrastructure-as-code.
Working knowledge of networking concepts including DHCP, DNS, TCP/IP, systematic troubleshooting, and wired or wireless networks.
Excellent communication, judgment, and organizational abilities to solve ambiguous problems independently.

Nice to Have

Deep expertise with Okta, identity-as-code, or identity lifecycle management.
Background in Terraform, CI/CD pipelines, API integrations, or Git-based delivery.
Prior exposure to support automation, agentic workflows, or AI-enabled ITSM.
Practical experience handling office build-outs, enterprise networking, or conferencing systems.
Familiarity with vulnerability management, security posture, or endpoint management.

Skills and Tools

Python
TypeScript
Terraform
Okta
Google Workspace
Slack
GitHub
Zoom
Microsoft 365
MDM platforms (such as Kandji, Jamf, or Intune)
APIs and CI/CD pipelines

About the Company

Cognition is an applied AI lab creating end-to-end software agents and is recognized as the creator of Devin, the first AI software engineer. The company brings together a talent-dense group of competitive programmers, former founders, and leaders from cutting-edge AI organizations. Building Devin marks only the initial step toward solving the world's most complex challenges through advanced artificial intelligence.

How to Apply

Interested candidates should visit the official Cognition careers page to submit an application and join the team.

Skills and tech stack

PythonTypeScriptTerraform

Questions candidates ask

Is this job remote?

No, this is an in-person role requiring candidates to work five days a week from the London office.

How many years of experience are required?

Candidates must have at least 3 years of experience in IT engineering, systems administration, technical support, or a related field.

What programming languages or tools are used in this role?

The role utilizes Python, TypeScript, Terraform, Okta, Google Workspace, Slack, GitHub, Zoom, and Microsoft 365, among other modern IT systems.

What is the educational requirement for this position?

Applicants need a bachelor’s degree in computer science, information technology, or a related discipline, or equivalent practical experience.

What company makes Devin?

Devin is created by Cognition, an applied AI lab building end-to-end software agents.

Ready to apply?

The application is on the official Cognition careers page.

Apply on company site