About this role
Role Overview
The IT Engineer position at HappyRobot in Mexico involves managing internal technical operations to ensure seamless daily functionality for the team. This remote role suits individuals with foundational IT experience who excel at problem-solving in a fast-paced environment.
Key Responsibilities
Requirements
Skills and Tools
About the Company
HappyRobot provides infrastructure for enterprises to build and orchestrate autonomous AI workforces that make decisions and execute operations across voice, email, and enterprise systems. Born in Y Combinator S23 and backed by investors like a16z and Base10, the organization has raised over $60 million. The company values extreme ownership, craftsmanship, friendly collaboration, focused urgency, talent density, and first-principles thinking.
How to Apply
To apply for this role, please submit your application and CV directly on the official HappyRobot careers page.
Questions candidates ask
Where is the IT Engineer position located?
The role is based in Mexico and offers remote work opportunities within a high-growth AI startup environment.
How much experience is required for this role?
Candidates need between 0 to 2 years of professional experience in IT support, helpdesk operations, or junior systems administration.
What language skills are needed?
Applicants must have professional English proficiency at a B2 level or higher, as well as fluent or native Spanish language skills.
What technical tool experience is expected?
Candidates should have hands-on experience with at least one Identity Provider like Okta or Google Auth, one MDM tool, and one ticketing tool, along with strong macOS and Windows troubleshooting skills.
How can I apply for this position?
You can apply by visiting the official HappyRobot company careers page to submit your CV and request.