About this role
The internal communications team at OpenAI builds programs that help employees stay informed, connected, and engaged while developing safe and impactful artificial intelligence. This professional will focus on the research and product organizations, translating technical milestones, team priorities, and complex research developments into clear, useful communications for staff members. Serving as the second member on this dedicated team, the person in this role will independently own specific communication projects, build trusted relationships with technical stakeholders, and establish practical processes for a fast-moving environment.
Candidates joining the group will coordinate recurring programs, draft leadership updates, produce Slack posts and FAQs, and shape materials for All Hands meetings. Success in this position requires strong writing abilities, technical curiosity, sound judgment, and the capacity to make sense of complex information. Someone who enjoys asking questions, working independently with light guidance on sensitive issues, and collaborating closely with engineers and researchers will thrive in this environment.
What you will do
- Manage recurring communications programs that keep employees updated on research and product priorities, upcoming milestones, and overall progress.
- Drive defined communication projects by developing plans, gathering input, drafting content, coordinating reviews, and overseeing final delivery.
- Convert intricate technical concepts and research updates into accurate and accessible stories for audiences with varying technical backgrounds.
- Forge trusted partnerships with researchers, engineers, product managers, and cross-functional teams to identify important developments and communication needs.
- Author and edit internal content across multiple channels, including organization updates, leadership announcements, Slack posts, FAQs, and All Hands materials.
- Organize demos, research deep dives, and Q&A sessions while helping shape content and prepare speakers from technical teams.
- Refine communication workflows, editorial plans, templates, and shared resources to maintain timely and accessible information.
- Partner with the manager on major organizational changes and announcements, owning specific workstreams and flagging sensitive dependencies.
What you need
- Bring five or more years of professional experience in internal communications, product communications, journalism, or a related field.
- Demonstrate strong writing, editing, and storytelling skills with a firm emphasis on clarity, accuracy, and audience relevance.
- Show a history of independently managing communication projects from initial planning through final delivery while handling competing deadlines.
- Display curiosity about artificial intelligence, research, and product development alongside the willingness to ask questions until topics are fully understood.
- Possess the ability to build effective working relationships with busy partners, gather input, and provide constructive editorial guidance.
- Exercise sound judgment when dealing with sensitive information and ambiguity, knowing when to act independently versus seeking guidance.
Nice to have
- Prior exposure to research or technical teams
Benefits
- Offers Equity
- Relocation assistance
Skills and tech stack
Questions candidates ask
What is the remote work policy for this position?
This role is based in San Francisco, CA. The company uses a hybrid work model requiring three days in the office per week.
What is the compensation for this role?
The salary range is $171K to $190K, and the position offers equity.
What kind of team will this person work with?
The person will report to the Internal Communications lead for Research and Product and serve as the second member of the team dedicated to this area. They will partner closely with researchers, product managers, engineers, and cross-functional colleagues.
What support is available for new hires moving to the area?
Relocation assistance is offered to new employees joining the company.