About this role
Keeping a rapidly scaling artificial intelligence organization aligned and informed requires bridging significant information gaps across revenue, product, and partnership departments. The Internal Communications team at OpenAI addresses this challenge by establishing clarity, trust, and shared understanding so that employees can perform their best work.
This professional will manage day-to-day messaging and operations for the Enterprise and Growth portfolio, spanning teams like B2B, marketing, commerce, and enterprise engineering. Responsibilities include coordinating executive messaging, planning internal events such as All Hands and leadership AMAs, and highlighting customer success stories for staff.
Candidates who bring organized execution, clear writing, and a calm demeanor to a fast-paced environment will succeed here. The role suits individuals who enjoy maintaining calendars, monitoring feedback channels, and proactively keeping cross-functional technical and business groups connected.
What you will do
- Manage daily internal messaging for the Enterprise and Growth portfolio, covering product, partnership, leadership, and organizational updates.
- Plan and execute internal events including company All Hands, manager meetings, leadership AMAs, and launch gatherings.
- Handle the logistics for company-wide customer storytelling initiatives to share impact stories and customer insights with employees.
- Review high-traffic Slack channels and employee feedback signals to spot emerging questions and information gaps.
- Maintain the team intake and calendar to track key milestones, dependencies, audiences, and review timelines.
- Contribute to broader internal communications projects by applying flexibility, curiosity, and strong follow-through.
What you need
- Bring at least 3 years of professional experience in internal communications, event coordination, marketing communications, operations, or a related field.
- Demonstrate hands-on experience supporting internal events, team meetings, All Hands, or employee engagement initiatives.
- Showcase excellent organization and project coordination skills with a proven track record of tracking deadlines, logistics, and stakeholder feedback.
- Exercise sound judgment and strict discretion when handling confidential or sensitive information across technical and business teams.
- Maintain a collaborative working style focused on building trust, anticipating communication needs, and aligning cross-functional teams.
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
What teams will this role support?
This position supports the Enterprise and Growth portfolio, specifically focusing on B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams.
What is the salary range for the role?
The salary range for this position is $171K to $190K, and the compensation package also offers equity.
What kind of events will I help plan?
You will help plan and execute internal events for supported executives and teams, including org-wide All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings.
What communication channels are monitored in this job?
You will monitor high-traffic Slack channels and other employee feedback signals across supported teams to identify emerging questions, information gaps, and opportunities to improve clarity or connection.