Industry Solution Leader - Heavy Industrial (Complex Manufacturing / Shipbuilding)
About this role
Heavy industrial organizations struggle to bridge the gap between complex physical manufacturing environments and modern enterprise software deployments. To solve this problem, C3 AI employs Industry Solution Leaders who combine deep engineering expertise with end-to-end ownership of customer solutions. This person will direct the design and delivery of enterprise AI applications for clients specializing in complex manufacturing and shipbuilding environments.
The role serves as a senior domain expert working directly with customer engineering, operations, and executive teams while guiding forward deployed engineers and data scientists. Successful candidates bring significant hands-on experience in manufacturing, operations, or reliability, along with the technical judgment to lead projects from initial problem definition through production.
What you will do
- Manage the overall solution strategy, technical direction, and delivery outcomes for assigned customer engagements from problem definition to production scale.
- Act as the primary customer-facing domain expert to understand operational constraints, equipment, and business objectives.
- Translate complex engineering challenges into tractable AI, machine learning, and optimization problems with clear requirements and success criteria.
- Lead cross-functional teams of forward deployed engineers, data scientists, and product managers to align around customer outcomes.
- Collaborate directly with customer engineers, operators, and executives to validate requirements and business impact.
- Maintain accountability for solution quality, technical risks, customer adoption, and delivery progress throughout the engagement.
What you need
- Hold a bachelor's degree in engineering or a related technical discipline.
- Bring at least seven years of experience in engineering, manufacturing, operations, reliability, maintenance, industrial technology, or technical consulting.
- Possess deep experience in asset-intensive industries or heavy manufacturing environments.
- Demonstrate the ability to solve complex operational problems and improve equipment reliability, throughput, or manufacturing quality.
- Show strong familiarity with industrial equipment, manufacturing processes, maintenance practices, and operational workflows.
- Demonstrate experience leading complex, customer-facing technical engagements with multidisciplinary stakeholders.
Nice to have
- Experience delivering AI, machine learning, advanced analytics, optimization, predictive maintenance, or industrial digital transformation solutions.
- Hands-on technical experience with industrial data, SQL, Python, analytics tools, or scripting.
- Experience with rotating equipment, electrical equipment, production lines, or other complex industrial systems.
- Experience taking technical solutions from proof of value through production deployment and scale.
Skills and tech stack
Questions candidates ask
What is the salary range for this position?
The salary range for this role is $130,000 to $203,000 USD.
What kind of industry background is required?
Candidates need significant hands-on experience in engineering, manufacturing, operations, reliability, or maintenance, with specific exposure to complex engineered manufacturing such as shipbuilding, heavy equipment, aerospace, or EPC environments.
Will this role require travel?
Yes, the position requires the ability to travel to customer locations as required.