About this role
This role addresses the need to establish and maintain a cohesive external and internal narrative for C3 AI, an enterprise AI application software company. The Communications Manager will be responsible for shaping how C3 AI communicates with the public, employees, and industry stakeholders across various platforms. This position is crucial for ensuring consistent messaging across media coverage, social channels, editorial content, and internal communications.
The successful candidate will build a broad communications practice rather than focusing on a single channel. They will actively manage content creation for the company blog, internal newsletters, social media, and key announcements, requiring an ability to transition seamlessly between different content formats. This role exists to ensure that C3 AI's complex AI and enterprise technology offerings are communicated clearly, confidently, and consistently to the right audiences.
The ideal candidate is a self-starter who possesses an instinct for newsworthy stories and a foundational understanding of AI and enterprise technology. They will collaborate closely with PR, product marketing, and executive communications to ensure all messaging remains aligned and impactful.
What you will do
- Own and manage C3 AI's corporate social media channels, overseeing strategy, execution, and performance reporting.
- Write and produce the internal company newsletter, sourcing updates from various teams across the business.
- Write and edit blog posts, including technical and thought-leadership content, in collaboration with subject-matter experts.
- Support executive communications by drafting briefing documents, talking points, and by-lined content.
- Manage the editorial calendar across all blog, social, and internal communication channels.
- Repurpose content across different formats, such as transforming an announcement into a blog post, social posts, and a newsletter item.
- Partner with the PR team to convert media coverage and announcements into content for blogs, social media, and newsletters.
- Identify story angles with earned-media potential and flag them to the PR team.
What you need
- A Bachelor's degree and 5–7 years of experience in communications, PR, journalism, or content, either in-house or at an agency.
- Demonstrated excellent writing and editing skills, supported by a portfolio showcasing range across various formats and channels.
- Working knowledge of PR and earned media, along with comfort writing in press style.
- A genuine interest in AI, machine learning, and enterprise technology, coupled with the ability to write about technical topics for a business audience.
- Must be a self-starter capable of identifying opportunities and executing tasks without requiring heavy direction.
- Experience with social media publishing and analytics tools is required.
- Strong organizational skills are necessary to manage multiple channels, workstreams, and deadlines concurrently.
- Comfort working directly with senior executives is an essential qualification.
Nice to have
- Familiarity with AI/machine learning, IoT, big data, or cloud technology
- Proficient using AI tools in daily work
Benefits
- Competitive compensation package
- Generous equity plan
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
The posting does not explicitly detail the remote work policy for this position.
What is the compensation range for this role?
The salary range for this role is listed between $106,000 and $144,000 USD.
What is the expected tech stack?
The posting mentions proficiency in using AI tools in daily work, but does not list specific programming languages or frameworks.
What does the team structure look like?
This role will report directly to the Corporate Communications Director, and the manager will partner with the PR team, product marketing, and executive communications.