Latest AI JobsBrowse Jobs
BetterUp logo

HR Operations & AI Enablement Manager

BetterUpAll Hubs Human Resources
Apply on company site
Salary
$168K – $250,00 USD
Job type
Full-time
Experience
Senior · 6+ yrs
Posted
6 Oct 2026
Status
Open · checked 7d ago

About this role

HR Operations & AI Enablement Manager is an operational leadership role at BetterUp across multiple US hubs that suits an experienced professional skilled in scaling HR systems and implementing artificial intelligence. This position focuses on redesigning human resources processes through automation while leading a dedicated team.

Role Overview

BetterUp seeks an HR Operations & AI Enablement Manager to modernize the operational foundation of the human resources department. This position involves owning HR processes, compliance work, and systems partnerships to ensure reliable and consistent employee interactions. The individual stepping into this role will lead a team of three to five direct reports, act as an escalation point for complex employee inquiries, and function as the primary bridge between HR operations, legal, payroll, IT, recruiting, total rewards, and engineering teams.

Key Responsibilities

Integrate an artificial intelligence-first lens into human resources operations by identifying repetitive tasks and resolving them directly with lightweight tools or scoping them for automation engineers.
Redesign end-to-end workflows including onboarding and offboarding to embed automation and AI where they create genuine leverage.
Pilot and evaluate emerging artificial intelligence tools such as automated case triage and employee-facing question-and-answer agents.
Define and report impact metrics including hours saved, cycle time reduced, errors prevented, and overall employee experience improvements.
Lead and continuously improve core human resources processes like benefits administration, leave management, and employee records with clear service level agreements.
Administer benefits operations and collaborate on strategy with the Vice President of Total Rewards and HR Operations.
Represent operational needs within the Workday and people technology roadmap by defining requirements and testing changes without handling direct system configuration.
Ensure all practices comply with multi-jurisdictional employment laws, data privacy regulations, and company legal standards.

Requirements

Six or more years of experience in human resources operations, HRIS, or related leadership roles, including proven experience scaling processes and compliance in a fast-growing company.
Hands-on experience using artificial intelligence and automation to improve operations with specific examples of measured impact.
Experience administering or managing benefits with a working understanding of relevant compliance requirements.
Direct experience utilizing Workday and connecting it to other systems such as Pave, Ashby, HC 365, or Athena.
Demonstrated track record of running operations end-to-end and solving ambiguous cross-functional problems at the root cause.
Prior experience managing a team and building a high-performance culture through active coaching and development.
Experience managing global human resources operations and compliance across multiple jurisdictions.
Data-driven mindset with practical capability in reporting, analytics, and defining tracking metrics.

Skills and Tools

Workday
Pave
Ashby
HC 365
Athena
AI automation tools and agents
HR reporting and analytics systems

Salary and Benefits

Salary range from $168,000 to $250,000 USD
Personal BetterUp Coach
Customized development plan
Trained and coached manager
Comprehensive benefits package beyond a standard paycheck

About the Company

BetterUp operates with a mission focused on human transformation and employer-employee relationships. The organization follows a hybrid working model requiring employees to work from an office hub at least two days per week or eight days per month. US hub locations include Austin, Texas; New York City, New York; San Francisco, California; and the Washington, DC metro area.

How to Apply

Interested candidates should review the requirements and submit their application on the official BetterUp careers page.

Skills and tech stack

WorkdayPaveAshbyHC 365AthenaAI automation agents

Questions candidates ask

What is the salary range for the HR Operations & AI Enablement Manager role?

The salary range is between $168,000 and $250,000 USD.

Where is the job located?

The role is based across BetterUp US hub locations, which include Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. Employees are expected to work from an office hub at least two days per week.

How many years of experience are required?

Candidates must have 6 or more years of experience in HR operations, HRIS, or related HR leadership.

Does the role require managing a team?

Yes, this position manages a team of 3 to 5 direct reports.

What specific software experience is necessary?

Direct experience with Workday and connecting it to other systems such as Pave, Ashby, HC 365, or Athena is required.

Ready to apply?

The application is on the official BetterUp careers page.

Apply on company site