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Account Director, EMEA

BetterUpLondon (Hybrid) Global Sales
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
8 Sept 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Account Director, EMEA position at BetterUp is a pivotal full-time role based in London, operating under a hybrid work model. This position suits an experienced sales professional with a drive for human transformation, strategic account management, and enterprise relationship building.

Key Responsibilities

Build and execute comprehensive account strategies in close partnership with customer executives and company leadership.
Own and manage specific expansion and renewal targets for designated accounts.
Establish new relationships within strategic accounts through active prospecting, networking, and close collaboration with the marketing team.
Lead all commercial conversations and oversee the end-to-end contracting process.
Navigate complex, matrixed organizational structures to identify and develop internal champions.
Consult and advise customer leadership on Talent and HR strategy, linking BetterUp solutions directly to business goals.
Serve as the primary contact to drive member engagement and demonstrable results.
Collaborate cross-functional with post-sales teams, Customer Success Managers, and Deployment Managers to align on account strategy and adoption.
Partner with Product and Engineering teams to relay client feedback, handle roadmap prioritizations, and source beta customers.

Requirements

Minimum of 10 years of overall sales experience, with at least 5 years dedicated to enterprise consultative selling.
Proven background selling directly to C-level executives at Fortune 500 or equivalent enterprise companies.
Demonstrated track record of over-achieving quotas, consistently ranking in the top 10 to 20 percent of the organization.
Direct experience personally leading and closing complex, 6-month plus, multi-buyer deals valued at $1M or greater.
Unrelenting drive to learn, succeed, and lead by example.
Exceptional executive presence and compelling written and verbal communication abilities.
High emotional intelligence that drives empathy, strong influence, negotiation, and problem-solving.
Process-driven, meticulously organized, and self-motivated working style.
Technical proficiency in utilizing Salesforce to effectively manage sales cycles.
Adaptability to iterate on sales motions within a fast-paced startup selling environment.
Ability to commute to the London office hub at least two days per week or eight days per month.

Nice to Have

Prior experience selling directly into Chief Human Resources Officers (CHROs) and Heads of Learning and Development, Talent, or Transformation.

Skills and Tools

Enterprise Consultative Selling
CXO Sales
Sales Strategy and Account Management
Contract Negotiation
Cross-functional Collaboration
Salesforce

Salary and Benefits

Flexible time off with a guideline of 25 days of annual leave plus 8 UK public holidays.
Generous employer pension contributions.
Private Medical Insurance option.
Access to BetterUp coaching for the employee and a friend or family member.
Hybrid working arrangement requiring a minimum of 2 days in the office per week (or 8 days per month).
Free lunch in the office on Tuesdays and Thursdays, alongside daily snacks and beverages.
Additional leave including 4 Inner Work Days, 5 Volunteer Days, and Summer and Winter company shutdowns.
Year-round charitable donations made on behalf of the employee.

About the Company

BetterUp provides a platform focused on human transformation, offering professional coaching, development plans, and a soulful culture. The organization operates on a hybrid model, emphasizing in-person collaboration when necessary with regional hubs such as the Europe hub located in London, UK.

How to Apply

Interested candidates should visit the official BetterUp careers page to submit an application and review the applicant privacy notice.

Questions candidates ask

What is the location requirement for the Account Director, EMEA role?

This is a hybrid role based out of the London, UK office hub. Employees are required to work from the office at least two days per week, or eight days per month.

How many years of experience are required for this position?

Candidates must have a minimum of 10 years of sales experience, including at least 5 years focused on enterprise consultative selling.

What tools are required for managing sales cycles in this role?

Technical proficiency in Salesforce is specifically required to manage sales cycles.

What benefits are provided regarding time off?

Employees receive flexible time off with a guideline of 25 days of annual leave, 8 UK public holidays, 4 Inner Work Days, 5 Volunteer Days, and Summer and Winter company shutdowns.

Do I need experience selling to specific leadership roles?

While experience selling to CXOs at Fortune 500+ companies is required, prior experience selling into CHROs and Heads of L&D, Talent, or Transformation is ideal but not strictly required.

Ready to apply?

The application is on the official BetterUp careers page.

Apply on company site