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Growth Strategy & Operations Lead

Scale AISan Francisco, CA; New York, NYGen AI Operations
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Salary
Not listed
Job type
Full-time
Posted
1 Jun 2026
Status
Open · checked 7d ago

About this role

Role Overview

Scale AI is hiring a Growth Strategy & Operations Lead to manage the supply side of its expert contributor marketplace, Outlier, ensuring client projects have the technical talent needed for success. Based in San Francisco, CA or New York, NY, this role is a great fit for strategic operators who enjoy solving complex supply-chain and marketplace challenges in the artificial intelligence sector.

Key Responsibilities

Drive critical growth initiatives to expand and improve the pool of expert contributors available for top-priority generative AI projects through cross-functional collaboration with engineering, operations, and go-to-market teams.
Build and refine acquisition pipelines utilizing outbound, referrals, partnerships, hackathons, paid channels, and professional communities.
Optimize onboarding, screening, verification, and training funnels to quickly evaluate and activate subject matter experts, coders, and PhDs.
Manage end-to-end supply-side operations including retention programs, churn reduction, skill verification, profile validation, and project routing.
Design analytical systems and operating cadences to forecast future capacity needs, identify bottlenecks, and ensure project delivery timelines are met.
Deliver regular updates to executive leadership regarding supply health, marketplace growth, and strategic recommendations.

Requirements

Bring at least five years of professional background in product, growth, operations, or software engineering.
Prior practical background working with operations-heavy business models such as marketplaces, on-demand services, logistics, or supply chains.
Strong technical orientation, ideally holding a STEM degree and possessing data analytics capabilities in SQL or Python.
Advanced problem-solving abilities paired with an analytical mindset to drive marketplace strategies.
Entrepreneurial drive with comfort navigating ambiguity and scaling novel products from the ground up.
Prior familiarity building with or tinkering with emerging AI tools and workflows.

Nice to Have

Previous consulting background or specific experience tackling complex operational challenges.

Skills and Tools

Python
SQL
Marketplace Operations
Growth Strategy
Data Analytics
Funnel Optimization

Salary and Benefits

Base salary range of $180,800 to $226,000 USD for the San Francisco and New York locations.
Equity-based compensation subject to board approval.
Comprehensive medical, dental, and vision health coverage.
Retirement benefits, generous paid time off (PTO), a learning and development stipend, and a commuter stipend.

About the Company

Scale AI focuses on building reliable artificial intelligence systems for critical global decisions by offering high-quality data and full-stack technology. The enterprise partners with major global organizations, industry leaders, healthcare institutions, and government agencies to support the deployment of impactful AI models. Dedicated to fostering an inclusive and equal opportunity workplace, the company welcomes diverse perspectives and accommodates candidates with disabilities.

How to Apply

Interested candidates should visit the official company careers page to submit an application and review further details.

Skills and tech stack

PythonSQL

Questions candidates ask

What locations is this position based in?

This role is located in San Francisco, California and New York, New York.

What is the salary range for this position in San Francisco and New York?

The base salary range for this full-time position in San Francisco and New York is $180,800 to $226,000 USD.

What level of experience is required?

Applicants must have at least 5 years of experience in growth, product, operations, or as a software engineer.

What technical skills are necessary for the role?

The role requires the ability to perform data analytics using SQL or Python, and a STEM degree is considered ideal.

What benefits are included with this position?

Eligible roles receive comprehensive health coverage, retirement benefits, learning and development stipends, commuter stipends, generous PTO, and equity-based compensation.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site