GenAI Compliance Operations & Programs Associate
About this role
Scale AI needs a GenAI Compliance Operations & Programs Associate in Mexico City to bridge the gap between delivery workflows, operational execution, and legal coordination. This professional prevents bottlenecks by ensuring compliance considerations enter the project lifecycle early, allowing the Customer Compliance Manager to focus purely on high-level strategy and governance frameworks.
Daily responsibilities include managing end-to-end review workflows, triaging legal requests based on data sensitivity or copyright exposure, and tracking operational bottlenecks through dashboards. The ideal candidate brings strong organizational skills, comfort with ambiguity, and baseline technical familiarity such as basic SQL queries. Anyone who thrives in cross-functional environments spanning operations, engineering, and legal teams will find this role a natural fit.
What you will do
- Manage end-to-end compliance review workflows for generative artificial intelligence projects from intake through launch.
- Evaluate incoming work for privacy, data sensitivity, and copyright risks while triaging requests for the legal department.
- Partner with engagement management to translate risk mitigation strategies into actionable project controls.
- Maintain tracking dashboards for throughput, service-level agreements, and risk trends.
- Support audit readiness activities, evidence collection, and remediation efforts under managerial direction.
- Manage day-to-day access governance across sensitive datasets and execute quarterly access reviews.
What you need
- Possess one to three years of professional experience in operations, compliance, program management, or technical delivery environments.
- Reside locally in Mexico with advanced English speaking skills.
- Hold a bachelor's degree in fields such as Business Administration, Operations Management, Information Systems, or Public Policy.
- Demonstrate a working knowledge of basic legal and compliance concepts including privacy, data handling, and copyright.
- Show a basic understanding of SQL with the ability to build and run simple queries.
- Exhibit high attention to detail and proven capability in cross-functional collaboration.
Nice to have
- Experience in generative AI, data compliance, or trust and safety environments
- Familiarity with legal intake processes and direct collaboration with legal teams
- Experience designing operational workflows, intake systems, or triage frameworks
- Exposure to risk assessment or prioritization models
- Background in Law, Data Science, or Computer Science
Skills and tech stack
Questions candidates ask
What location is required for this role?
Candidates must be local to Mexico with advanced English speaking skills.
What is the policy for reapplying if not selected?
Company policy requires a 90-day waiting period before reconsidering candidates for the same role to ensure a fair and thorough evaluation.
What qualifications and background are preferred?
A bachelor's degree is required, with preferred fields including Business Administration, Operations Management, Information Systems, or Public Policy, alongside direct experience in generative AI delivery workflows.