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Forward Deployed Engineer

LiltLondon, UKEngineering
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Posted
29 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Forward Deployed Engineer at Lilt in London is a vital technical role connecting core engineering teams with strategic enterprise clients. This position suits an experienced professional with a strong technical foundation and business acumen who enjoys working directly with clients to solve complex challenges. Lilt operates in the fast-growing enterprise AI translation space, empowering global communication through advanced machine translation and human-in-the-loop expertise.

Key Responsibilities

Lead technical onboarding for enterprise clients, overseeing system integration, API configuration, and workflow optimization.
Collaborate with Sales, Solutions Architects, and Product teams to design and implement customized platform solutions.
Gather requirements, propose product solutions, and write implementation code directly on-site with customers.
Deliver on-site technical support and training to ensure successful platform adoption.
Act as the primary technical point of contact for escalated client issues, diagnosing and resolving technical problems.
Provide expert consultation on leveraging platform features for complex enterprise workflows.
Serve as a feedback channel by sharing client needs and product improvement ideas with core Engineering and Product teams.
Create and maintain comprehensive technical documentation, including integration guides and troubleshooting steps.
Travel frequently to global client sites up to 25 to 35 percent of the time.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related technical field.
Five or more years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Technical Consultant, or Support Engineer.
Strong AI knowledge covering LLM training, inference, batch learning, online learning, context windows, and performance trade-offs.
Current knowledge of best-in-class AI tools, adoption processes, and MCP for agentic workflows.
Strong business acumen to align customer solutions with growth and efficiency goals.
Solid understanding of software integration principles and experience with RESTful or SOAP APIs.
Proficiency in at least one programming or scripting language, such as Python or JavaScript.
Experience managing enterprise software deployments and integrations.
Exceptional problem-solving, communication, presentation, and interpersonal skills.

Nice to Have

Experience with translation management systems or localization workflows.
Familiarity with cloud platforms including AWS, Azure, and GCP.
Fluency in multiple languages.

Skills and Tools

Python
JavaScript
APIs (RESTful, SOAP)
AWS, Azure, and GCP
Large Language Models and AI Workflows

About the Company

Lilt is changing how the world communicates by making global information accessible through cutting-edge AI, machine translation, and human-in-the-loop expertise. Founded by former Google Translate researchers who met while studying at Stanford and Berkeley, Lilt builds brand-aware AI systems that learn enterprise voice, tone, and terminology. Trusted by hundreds of global enterprises and backed by Sequoia, Intel Capital, and Redpoint, Lilt maintains a strong focus on innovation in a rapidly evolving market.

How to Apply

Interested candidates should visit the official Lilt careers page to submit an application and review further details regarding the hiring process.

Skills and tech stack

Questions candidates ask

What qualifications are required for the Forward Deployed Engineer role?

Candidates must hold a Bachelor's degree in Computer Science, Engineering, or a related technical field, along with 5+ years of experience in a customer-facing technical role. Strong knowledge of AI, LLMs, API integrations, and proficiency in languages like Python or JavaScript are also required.

Is travel required for this position?

Yes, the role requires frequent travel to client sites globally, typically ranging between 25% and 35% of the time.

What are the core responsibilities of this position?

Responsibilities include leading technical onboarding and integrations, designing custom solutions, providing on-site support and training, troubleshooting escalated client issues, and acting as a feedback channel between clients and core engineering teams.

What technical skills and tools are helpful to know?

Key technical skills include Python, JavaScript, RESTful or SOAP APIs, AI and LLM workflows, and cloud platforms like AWS, Azure, and GCP.

Where should I submit my job application?

Applications should be submitted directly through the official Lilt careers page.

Ready to apply?

The application is on the official Lilt careers page.

Apply on company site