Engineering Manager, Customer Platform (GenAI)
About this role
Leading the Customer Platform group involves directing the strategy, architecture, and development of connectivity solutions, focusing on API integration, distributed systems, and data platforms. The engineering manager will oversee large areas within the product ecosystem, guiding the team to build features end-to-end across front-end, back-end, system design, debugging, and testing while delivering experiments at a high velocity.
Scale AI builds reliable artificial intelligence systems and the high-quality training data that frontier labs, enterprises, and governments rely on for deployment. The Customer Platform team plays a critical role in integrating the platform with external systems to ensure seamless connectivity for users. Professionals who thrive here possess a strong background in shipping products at scale, enjoy collaborating across functions, and want to shape engineering culture in a hybrid setting located in San Francisco or New York City.
What you will do
- Own large areas within the product portfolio and drive the execution of connectivity solutions.
- Work cross-functionally with internal and external stakeholders to deliver features from conceptualization through production.
- Build end-to-end functionality encompassing front-end, back-end, system design, debugging, and testing.
- Deliver experiments at a high velocity and quality level to engage customers.
- Influence the culture, values, and processes of a growing engineering organization.
- Inspire, mentor, and guide less experienced engineers on the team.
- Collaborate with cross-functional groups to define, design, and ship new product features.
What you need
- Bring 7 to 10 years of relevant professional experience to the position.
- Demonstrate a proven track record of shipping high-quality products and features at scale.
- Exhibit a desire to work in a very fast-paced environment.
- Possess the ability to translate business and product ideas into robust engineering solutions.
- Show excellent problem-solving skills with the ability to work independently or collaboratively within a team.
Benefits
- Comprehensive health, dental, and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous PTO
- Commuter stipend
- Equity-based compensation subject to Board of Director approval
Skills and tech stack
Questions candidates ask
What is the remote work policy for this role?
This position is a dynamic, hybrid role based out of either San Francisco or New York City. Candidates should expect to work from one of these designated office locations.
What is the salary range for the position?
The base salary range for this full-time role in San Francisco and New York is $216,000 to $270,000 USD. Additional compensation may include equity and stipends depending on eligibility.
What are the core focus areas of the team?
The Customer Platform team focuses on integrating the platform with external systems and ensuring reliable connectivity. Work centers on API integration, distributed systems, and maintaining a robust data platform.
What is the policy for reapplying if previously considered?
Company policy requires a 90-day waiting period before reconsidering candidates for the same role. This ensures a fair and thorough evaluation process for all applicants.