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Engagement Manager, Public Sector (Midwest)

Scale AIOmaha, NEPublic Sector
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Salary
Not listed
Job type
Full-time
Posted
21 Aug 2026
Status
Open · checked 7d ago

About this role

Scale AI is hiring an Engagement Manager, Public Sector (Midwest) to lead and coordinate the delivery of agentic workflows for national security customers based in Omaha, Nebraska. This professional opportunity suits individuals with a background in stakeholder management who thrive in fast-moving, mission-driven environments.

Role Overview

As an Engagement Manager on the public sector delivery team, the professional will own or support a large account plan, manage day-to-day execution for clients, and guarantee an exceptional customer experience. The position requires blending program leadership, customer relationship building, technical fluency, and contract awareness.

Key Responsibilities

Maintain direct customer relationships ranging from executive leadership down to end users.
Collaborate alongside clients to scope agentic workflow use cases that internal engineering teams will build and the manager will refine.
Direct a cross-functional project team to achieve and exceed the customer's artificial intelligence and machine learning objectives.
Proactively pinpoint customer needs and operator pain points with a dedicated, hands-on mentality to guarantee success.
Manage account onboarding and successful implementation processes.

Requirements

Hold an active TS/SCI clearance.
Minimum of five years of professional work experience succeeding in stakeholder management or customer-facing roles delivering enterprise-scale solutions.
Demonstrated track record of structured, analytics-driven problem solving.
Excellent verbal and written communication abilities.
Willingness to work onsite with the customer in the Omaha area four days per week and travel at least 25% of the time as needed.

Nice to Have

Ten or more years of professional experience, typically in a customer-facing technical program management role within industry or government.
Prior background at an API technology company or managing technical customers utilizing APIs.
A technical degree in computer science, engineering, or a related field.
Domain expertise in relevant areas such as modeling and simulation, joint planning processes, or intelligence workflows.

Skills and Tools

Python
SQL
Programming languages

Salary and Benefits

The base salary range for this full-time position in Omaha, NE is $138,400 to $208,000 USD, determined by experience, qualifications, and work location. Eligible employees receive equity-based compensation subject to board approval, comprehensive health, dental, and vision coverage, retirement benefits, learning and development stipends, generous paid time off, and potential commuter stipends.

About the Company

Scale AI develops reliable artificial intelligence systems for critical decisions, providing high-quality data and full-stack technologies that power world-leading models. The organization partners with commercial giants and government agencies, including the U.S. Army and Air Force, to deploy real-impact AI applications. Scale AI operates as an inclusive, equal opportunity workplace.

How to Apply

Interested candidates should visit the official company careers page to submit an application for this position.

Skills and tech stack

Questions candidates ask

What is the location of this job?

The position is based in Omaha, NE, requiring onsite presence four days per week and up to 25% travel.

What security clearance is required?

Candidates must hold an active TS/SCI clearance.

What is the salary range for this role?

The base salary range for this full-time position in Omaha, NE is $138,400 to $208,000 USD.

What programming languages are listed as nice to have?

Proficiency in Python, SQL, or other programming languages is listed among the preferred skills.

How many years of experience are required?

The role requires 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site