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Engagement Manager, Public Sector

Scale AIWashington, DCPublic Sector
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Salary
Not listed
Job type
Full-time
Posted
4 May 2026
Status
Open · checked 7d ago

About this role

The Engagement Manager position at Scale AI in Washington, DC, involves leading the delivery of agentic workflows for national security customers. This role suits professionals with strong stakeholder management skills who want to drive impactful artificial intelligence solutions within the public sector.

Role Overview

Scale AI is seeking an Engagement Manager to join the public sector delivery team in Washington, DC. In this capacity, the professional will own or support major account plans, manage daily execution for clients, and guarantee a positive customer experience. The position requires blending program leadership, technical fluency, client relationship building, and contract awareness in a mission-driven setting.

Key Responsibilities

Manage client relationships ranging from executive levels down to end users.
Collaborate with customers to scope agentic workflow use cases that internal engineering teams will build and the manager will refine.
Lead or support cross-functional project teams to exceed customer artificial intelligence and machine learning goals.
Proactively identify client needs and operator pain points to guarantee overall success.
Oversee onboarding procedures and the successful implementation of client accounts.

Requirements

Active TS/SCI clearance.
Minimum of 3 years of work experience succeeding in stakeholder management or client-facing roles delivering enterprise-scale solutions.
Documented track record of structured, analytics-driven problem solving.
Excellent verbal and written communication abilities.
Willingness to be forward deployed and travel up to 25% of the time.

Nice to Have

Full Scope Polygraph clearance.
Technical background through education or professional experience in computer science, economics, statistics, or engineering.
Proven track record in business-to-business client-facing roles with experience expanding client relationships.
Prior experience handling technical solution implementations for the government.
Willingness to travel up to 50%.

Skills and Tools

Stakeholder management
Client relationship building
Program leadership
Analytics-driven problem solving
Technical solution implementation

Salary and Benefits

The base salary range for this full-time Washington, DC position is $232,800 to $291,000 USD. Eligible roles at Scale AI include equity-based compensation subject to board approval, alongside benefits such as comprehensive health, dental, and vision coverage, retirement benefits, learning and development stipends, commuter stipends, and generous paid time off.

About the Company

Scale AI focuses on developing reliable artificial intelligence systems for critical decisions, providing data and full-stack technology to power leading models. The organization partners with commercial enterprises, global industry leaders, and U.S. government entities, including the Army, Air Force, and national security missions, to build, deploy, and oversee impactful AI applications.

How to Apply

Interested candidates should visit the official Scale AI careers page to submit an application for this opportunity.

Questions candidates ask

What is the location of this job?

This position is located in Washington, DC.

What security clearance is required?

An active TS/SCI clearance is required, while a Full Scope Polygraph is listed as a nice-to-have.

What is the salary range for this position?

The base salary range for this full-time role in Washington, DC is $232,800 to $291,000 USD.

How much travel is required?

The role requires a willingness to be forward deployed and travel 25%, with 50% travel considered a nice-to-have.

What experience level is needed?

Candidates must have 3+ years of work experience succeeding in stakeholder management or customer-facing roles delivering enterprise-scale solutions.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site