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Engagement Manager (Homeland Layered Defense), Public Sector

Scale AIWashington, DCPublic Sector
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Salary
Not listed
Job type
Full-time
Posted
24 Aug 2026
Status
Open · checked 9d ago

About this role

The Engagement Manager for Homeland Layered Defense at Scale AI in Washington, DC, is a vital technical delivery role tailored for experienced professionals with an active security clearance. This position suits individuals seeking to bridge the gap between advanced commercial artificial intelligence and critical national security missions.

Role Overview

Scale AI is hiring an Engagement Manager to support its public sector delivery team in Washington, DC. The professional in this position will take ownership of client relationships across a portfolio dedicated to the layered defense of the United States. Responsibilities include deploying cutting-edge agentic artificial intelligence solutions, coordinating cross-functional teams, and working directly within secure government facilities to ensure mission success.

Key Responsibilities

Own and maintain relationships with senior government leaders, program offices, analysts, and operational users.
Develop structured user-engagement programs for operators utilizing Scale AI products daily.
Translate complex operational workflows and mission challenges into well-defined artificial intelligence and agentic workflow use cases.
Lead cross-functional teams spanning engineering, product, operations, security, and government stakeholders.
Plan and execute onsite activities such as engagement weeks, user testing events, demonstrations, and briefings.
Drive the adoption of Scale AI capabilities in operational environments and integrate user feedback into product delivery priorities.

Requirements

Must possess an active TS/SCI clearance.
Minimum of 5 years of professional background in technical program management, software engineering, systems engineering, product management, technical consulting, or a related technical delivery field.
Demonstrated capability to build trust with both senior executives and hands-on operational users.
Experience in translating intricate customer workflows into structured technical and product specifications.
Strong technical fluency to conduct credible discussions with engineering teams regarding software systems, data, and artificial intelligence.
Excellent written and verbal communication skills tailored for senior government leadership.
Comfort working extensively inside secure facilities and air-gapped government systems.
Ability to travel 25% to 50% of the time for customer meetings, briefings, and testing events.

Nice to Have

Prior military or civilian background inside a Combatant Command, Numbered Air Force, Air Operations Center, Joint Intelligence Operations Center, or Intelligence Community agency.
Background in deploying software directly into live operational centers or watch floors.
Experience authoring Product Requirements Documents and transforming operator workflows into software specifications.
Familiarity with intelligence, targeting, joint planning, integrated air and missile defense, or modeling and simulation mission areas.
Experience supporting formal government test and evaluation events.

Skills and Tools

Technical Program Management
Software and Systems Engineering
Product Management
Technical Consulting
Artificial Intelligence and Agentic Workflows
Cross-functional Leadership
Secure Facility Operations

Salary and Benefits

Base salary range for this full-time Washington, DC position is $166,400 to $208,000 USD.
Eligible for equity-based compensation subject to Board of Director approval.
Comprehensive health, dental, and vision coverage.
Retirement benefits and a learning and development stipend.
Generous paid time off (PTO) and potential commuter stipend.

About the Company

Scale AI builds reliable artificial intelligence systems designed to power critical decisions for enterprises and governments worldwide. The organization provides high-quality data and full-stack technologies to help leading models and agencies deploy impactful applications. Scale AI partners with industry leaders and United States government agencies, including the Army and Air Force, while maintaining a commitment to an inclusive, equal opportunity workplace.

How to Apply

Interested candidates should visit the official company careers page to apply for this position.

Questions candidates ask

What security clearance is required for this role?

Candidates must hold an active TS/SCI clearance to qualify for this position.

What is the salary range for the Engagement Manager position in Washington, DC?

The base salary range for this full-time role in Washington, DC is $166,400 to $208,000 USD, with additional eligibility for equity and benefits.

How much travel is expected for this role?

The position requires a willingness to travel 25% to 50% of the time for customer meetings, briefings, and onsite testing events.

What level of experience is necessary to apply?

Applicants must have 5 or more years of experience in technical program management, software engineering, systems engineering, product management, technical consulting, or a related technical delivery role.

What benefits are included with employment?

Eligible employees receive comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, generous PTO, and potential commuter stipends.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site