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Engagement Manager

Scale AIRiyadh, Saudi ArabiaGPS Sales
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Salary
Not listed
Job type
Full-time
Posted
26 Aug 2026
Status
Open · checked 7d ago

About this role

Scale AI is hiring an Engagement Manager to join the Global Public Sector team in Riyadh, Saudi Arabia. This professional will drive client relationships, oversee project execution, and collaborate with government and research partners to deliver impactful artificial intelligence solutions.

Role Overview

The Engagement Manager acts as the primary contact for key clients, identifying high-value opportunities where customized artificial intelligence applications can improve public services. Located in Riyadh, this role bridges business development, client management, and technical operations. It suits a strategic professional with a strong track record in client-facing environments who wants to shape the future of artificial intelligence deployment for government entities and research institutions.

Key Responsibilities

Spot and develop high-value use cases for custom large language models tailored for government bodies.
Consult directly with clients to diagnose challenges and devise effective artificial intelligence solutions.
Maintain strong client health by predicting potential risks and serving as the main point of contact for all inquiries.
Coordinate alongside engineering and operational groups to monitor delivery schedules and performance metrics.
Consult with top research institutions to explore support strategies and testing ideas for Arabic large language models.
Partner with organizations focused on artificial intelligence education, safety, and training initiatives.

Requirements

Bring seven or more years of total professional experience, featuring background in consulting or technical program management.
Demonstrate written and spoken fluency in both English and Arabic languages.
Possess professional experience working at a consulting firm or a prominent technology company.
Display a proven history in business-to-business or business-to-government client-facing positions.
Understand application programming interfaces and the machine learning training lifecycle.
Exhibit analytical problem-solving skills, structured thinking, and strong cross-functional collaboration.

Skills and Tools

Client relationship management and stakeholder engagement
Cross-functional collaboration and project coordination
Technical comprehension of machine learning training lifecycles and application programming interfaces
Structured, analytics-driven problem solving and process improvement
Verbal and written communication in English and Arabic

About the Company

Scale AI focuses on building reliable artificial intelligence systems for critical decision-making processes worldwide. The organization delivers high-quality data and full-stack technology powering prominent models, enabling enterprises and public sector agencies to create, deploy, and monitor impactful artificial intelligence applications. Scale AI collaborates with major industry leaders and government entities, fostering an inclusive and equal opportunity workplace that values diversity and provides reasonable accommodations for individuals with disabilities.

How to Apply

Interested candidates should visit the official Scale AI careers page to submit an application and review complete submission guidelines.

Questions candidates ask

Where is the Engagement Manager position located?

The job is based in Riyadh, Saudi Arabia.

What language proficiency is required for this role?

Candidates must have written and spoken fluency in both English and Arabic.

How many years of experience are needed to apply?

Applicants should have 7+ years of total work experience, with background in consulting or as a technical program manager.

What team does this role join at Scale AI?

This position is part of the Global Public Sector team.

Is there a waiting period to reapply if previously rejected?

Yes, Scale AI enforces a 90-day waiting period before reconsidering candidates for the same role.

Ready to apply?

The application is on the official Scale AI careers page.

Apply on company site