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Director, Channel Partnerships

Aircall.io, Inc.New York Office11002 - Partnerships
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Salary
Not listed
Job type
Full-time
Posted
15 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Director of Channel Partnerships at Aircall is a high-visibility leadership position based out of the New York office, reporting directly to the General Manager of Americas. This role suits an ambitious partnership professional with deep experience in scaling channel programs and driving revenue through strategic alliances.

Key Responsibilities

Own the entire partner program strategy across Solutions Partners, TSD, and IT Consultancies or MSPs to accelerate partner-sourced pipeline and revenue.
Design and execute a robust diversification strategy to identify, evaluate, and onboard new partner categories, such as resellers, verticalized tech partners, Ecommerce, Private Equity, and Venture Capital.
Recruit, enable, and mentor a high-performing partnership team while maintaining sales management fundamentals like forecast discipline and deal coaching.
Build and execute joint go-to-market plans with strategic partners to drive co-selling motions and closed revenue.
Define and track key performance metrics, including partner-sourced pipeline, service-attached revenue, net new active partners, and referral volume.
Collaborate cross-functionally with Sales, Marketing, Product, Account Management, and RevOps to integrate the partner ecosystem with company priorities.
Represent Aircall at the executive level with strategic partners and serve as an external brand ambassador at industry events and conferences.

Requirements

Minimum of 7 years of professional experience in Channel Partnerships.
Direct, hands-on experience building or scaling a partner program and strategy with a proven track record of meeting or exceeding partner-sourced revenue targets.
Proficiency with tools such as Partnerstack, Crossbeam, and Salesforce.
Willingness to travel and cultivate in-person relationships with strategic partners and their customers.
Strong background in sales management, pipeline rigor, and talent development.

Nice to Have

Existing professional network within platform ecosystems like Salesforce and HubSpot, IT Consultancies, MSPs, PE/VC firms, or TSDs.

Skills and Tools

Channel Partnerships
Partner Program Strategy
Partnerstack
Crossbeam
Salesforce
Sales Management and Forecast Discipline
Co-Selling and Joint GTM Execution

Salary and Benefits

Base salary range from $200,000 to $275,000 USD.
Opportunity to join the company during a key growth phase with high career mobility.
Access to a fast-learning environment with a strong entrepreneurial team spirit.
Cosmopolitan and multicultural workplace representing over 45 nationalities.
Emphasis on work-life balance and supportive people-first culture.

About the Company

Aircall is a unicorn, AI-powered customer communications platform utilized by over 22,000 companies globally to optimize revenue and scale customer teams. Combining voice, SMS, WhatsApp, and advanced AI into a single workspace, the company helps businesses work smarter. Headquartered in Paris with a North American headquarters in Seattle and regional offices including New York City, Aircall is fast-moving, product-driven, and focused on meaningful outcomes and diversity.

How to Apply

Interested candidates should visit the official Aircall careers page to submit their application.

Questions candidates ask

Where is this job located?

This position is based out of the Aircall New York office.

What is the salary range for the Director, Channel Partnerships role?

The base salary range is between $200,000 and $275,000 USD.

How many years of experience are required?

Candidates must have at least 7 years of experience in Channel Partnerships.

Who does this role report to?

The role reports directly to the General Manager of Americas.

What specific software and tools are mentioned for this position?

The role requires hands-on experience with Partnerstack, Crossbeam, and Salesforce.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site