About this role
The Forward Deployed Engineering team at OpenAI builds production systems by partnering directly with customers to turn research breakthroughs into reality. Operating between customer delivery and core platform development, the team defines how complex systems are delivered, shipped, and adopted.
Working specifically within the Financial Services vertical, the deployment lead partners with banks, asset managers, and private capital investors to deploy next-generation artificial intelligence capabilities across operations, investment processes, and portfolio companies. The person in this role will own end-to-end delivery by embedding with customer teams, translating business outcomes into technical roadmaps, driving day-to-day execution across researchers and engineers, and sharing field insights back with product teams.
Ideal candidates bring extensive customer-facing technical delivery leadership and a strong background in the financial sector, combined with the ability to navigate high ambiguity and maintain extreme ownership over project outcomes.
What you will do
- Own the technical delivery plan for multiple interdependent work streams by translating business objectives into a structured roadmap with milestones and acceptance criteria.
- Run day-to-day engineering execution across internal and customer teams to keep progress unblocked and protect the critical path.
- Embed directly with customer teams to land production deployments, map workflows, shape integrations, and lead adoption and change management.
- Partner closely with product and research groups to ensure platform components and research work streams land in time for deployment goals.
- Codify solution patterns and evaluations by extracting reusable patterns and packaging field signals to improve underlying products and models.
- Manage value cases and return on investment by setting impact hypotheses, baselines, and key performance indicators for executive sponsors.
What you need
- Bring at least seven years of customer-facing technical delivery leadership expertise within the financial services industry.
- Demonstrate a track record of successfully leading large, complex, and high-stakes customer engagements where outcomes depended on tight coordination and fast decision-making.
- Excel in high ambiguity environments with the ability to simplify complex and dynamic work streams.
- Move fluidly between system-level understanding and execution-level detail to map constraints, sketch architectures, and ship systems.
- Think strategically and pattern-match to connect customer needs to scalable and reusable solutions.
- Possess strong technical fluency and sharp sequencing instincts to pressure-test architectures and make trade-offs.
- Have shipped artificial intelligence or large language model systems with a firm understanding of solution patterns, integration basics, and production pitfalls.
Benefits
- Offers Equity
- Relocation assistance
Skills and tech stack
Questions candidates ask
What is the remote work and office policy for this role?
This role is based in New York City. We use a hybrid work model of 3 days in the office per week.
What are the travel expectations for this position?
Travel up to 50% is required. You will enjoy being onsite with customers to accelerate delivery, often between 25% and 50% of the time, and sometimes higher.
What is the compensation package offered?
The salary is $230K – $294K with offers of equity included. We also offer relocation assistance.