About this role
Building agentic prototypes, reference flows, and scalable infrastructure to bridge the gap between frontier capabilities and customer understanding forms the core of daily operations. Engineers in this group collaborate closely with product, engineering, marketing, operations, and go-to-market teams to turn recurring customer requests into reliable, reusable accelerators and self-service tools.
OpenAI created this function to equip customer-facing teams with the systems, environments, and confidence needed to make complex technologies tangible and trustworthy. Individuals who excel here are product-minded engineers capable of navigating ambiguous technical requirements, building robust software, and scaling internal agentic systems that automate demo preparation and asset maintenance.
What you will do
- Manage end-to-end demo readiness for priority product capabilities by setting up environments, integrations, synthetic data, evaluations, and reliability checks.
- Develop compelling prototypes, LLM agents, and reference flows that clearly connect complex technical features to customer outcomes.
- Transform recurring customer needs into scalable accelerators, companion apps, templates, LLM skills, plugins, and self-service packages.
- Partner with go-to-market teams during high-impact customer moments to unblock technical hurdles and scale successful patterns.
- Construct internal agentic systems to automate demo preparation, validation, and asset maintenance for the team.
- Translate feedback gathered during customer interactions into actionable product insights, launch priorities, and systemic improvements.
What you need
- Demonstrate a deep commitment to creating exceptional demo experiences that translate product value into customer trust and action.
- Act as a product-minded engineer capable of moving from ambiguous capabilities to working software and hardening them into reliable systems.
- Show a proven track record of building compelling demos, technical assets, or tooling that accelerates product adoption.
- Possess strong engineering depth across software architectures, integrations, data handling, LLM agents, skills, plugins, or AI-powered systems.
- Thrive in rapidly evolving environments while influencing cross-functional partners through curiosity, humility, and good judgment.
- Maintain a strong commitment to AI safety, responsible deployment, and accurate product representation.
Benefits
- Offers Equity
- Relocation assistance to new employees
Skills and tech stack
Questions candidates ask
Where is this job located and what is the remote policy?
This role is based in San Francisco, CA. The team uses a hybrid work model requiring 3 days in the office per week.
What is the salary range for this position?
The salary range for this role is $234K to $260K, and the position includes equity offers.
Will relocation assistance be provided?
Yes, relocation assistance is offered to new employees joining the team.