About this role
Professionals who excel at bridging relationship management, strategic execution, and data-driven problem solving will find a natural fit within this position. OpenAI seeks an Account Manager to join the Sales team in Seattle, supporting advertisers as they onboard, launch, and grow across the organization's advertising platform. The team works closely with customers to understand business needs while maintaining rigorous standards for user trust and platform integrity.
Daily responsibilities involve managing a portfolio of partners, analyzing campaign performance, and collaborating cross-functionally with Sales, Product, Analytics, Policy, and Operations. This role exists to drive long-term partner growth and continuously improve the advertiser experience as the platform scales. Candidates who operate with strong ownership, clear communication, and a commitment to responsible platform growth will thrive in this environment.
What you will do
- Manage a designated portfolio of advertising partners as their primary point of contact.
- Guide advertisers through the onboarding process and campaign launches to encourage robust product adoption.
- Analyze campaign performance metrics and deliver clear, actionable recommendations for better outcomes.
- Identify expansion opportunities through increased product adoption and incremental financial investment.
- Collaborate across departments including Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
- Surface valuable advertiser feedback and insights to inform product improvements and long-term strategy.
- Contribute to the creation of scalable processes and best practices supporting the advertising ecosystem.
What you need
- Bring five to ten or more years of experience in digital advertising, account management, customer success, consulting, or related client-facing roles.
- Demonstrate hands-on experience managing advertiser or agency relationships within a platform, publisher, or adtech environment.
- Show proficiency in interpreting performance data and translating insights into concrete strategic recommendations.
- Possess experience with data querying tools such as SQL, advanced Excel, or Google Sheets.
- Communicate clearly while building trust with both technical and non-technical stakeholders.
- Operate with high ownership and accountability within fast-moving and evolving environments.
- Exhibit sound judgment along with a strong commitment to user trust and responsible platform growth.
Benefits
- Offers Equity
- Offers Commission
Skills and tech stack
Questions candidates ask
Where is this job located and what is the work policy?
This role will be hybrid in Seattle, WA.
What is the salary range for this position?
The salary range for this position is $176K – $234K with offers of equity and commission.