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Customer Engineer

OpenRouterRemote (US)Go To Market
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Salary
$160K - $190K USD
Job type
Full-time
Work mode
Remote
Posted
7 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

OpenRouter seeks a full-time Customer Engineer for a remote position within the United States. This role suits an experienced technical professional with a background in B2B SaaS or infrastructure who wants to guide enterprise sales cycles and architecture.

Key Responsibilities

Lead technical discovery sessions to analyze prospect artificial intelligence and machine learning architectures, use cases, and needs.
Determine technical alignment by reviewing application programming interface integrations, model needs, data residency, and regulatory rules.
Build and present tailored product demonstrations highlighting the platform features for specific client scenarios.
Oversee proof-of-concept environments and create showcases to demonstrate platform capabilities.
Collaborate with account executives through every stage of the sales cycle, handling proposal responses and technical inquiries.
Resolve technical pushback, discuss competitive positioning, and assist with negotiations concerning implementation schedules and service level agreements.
Share customer feedback, feature requests, and market observations with the engineering and product divisions to influence development priorities.

Requirements

Bring at least 5 years of professional background functioning as a solutions architect, customer engineer, sales engineer, or solutions architect within business-to-business software, infrastructure, or application programming interface platforms.
Possess a solid technical foundation featuring practical involvement in cloud infrastructure, application programming interfaces, or software engineering.
Demonstrate exceptional presentation capabilities with the aptitude to communicate intricate technical topics clearly to diverse listeners.
Exhibit robust analytical abilities and the capacity to design architectures effectively under demanding conditions.
Maintain a client-focused attitude driven by a genuine commitment to supporting user success.

Nice to Have

Background in a sales engineering capacity focused on machine learning platforms, large language models, or artificial intelligence technologies.

Skills and Tools

Large Language Models (LLMs)
Application Programming Interfaces (APIs)
Cloud Infrastructure
Software Development

Salary and Benefits

Annual Salary: $160,000 to $190,000 in United States Dollars (USD)

About the Company

OpenRouter operates as an open artificial intelligence routing and infrastructure platform allowing enterprise organizations to access, control, and streamline leading large language models across multiple providers. The firm enables businesses to avoid vendor lock-in, manage capacity limits, and reduce unnecessary expenses while accelerating artificial intelligence adoption across research, product development, and production workloads.

How to Apply

Interested candidates should visit the official OpenRouter careers page to submit their application for this remote position.

Skills and tech stack

LLM

Questions candidates ask

What is the salary range for the Customer Engineer role?

The annual salary for this position ranges from $160,000 to $190,000 USD.

Is this job fully remote?

Yes, this position is remote within the United States.

How many years of experience are required?

Candidates must have 5+ years of experience as a Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect in B2B SaaS, API, or infrastructure platforms.

What department does this role belong to?

This role is part of the Go To Market department.

How should I apply for this position?

You should apply directly on the official OpenRouter careers page.

Ready to apply?

The application is on the official OpenRouter careers page.

Apply on company site