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Creative Resource Manager, Business Marketing

OpenAISan FranciscoMarketing
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Salary
$287K – $318K
Job type
Full-time
Experience
Senior · 10+ yrs
Posted
7 Oct 2026
Status
Open · checked 7d ago

About this role

Based in San Francisco, this full-time Creative Resource Manager position at OpenAI involves leading workforce planning for business marketing initiatives and suits an experienced talent allocation professional who thrives in a hybrid work environment. The professional in this role will partner closely with the Head of Creative to manage capacity, balance campaign workloads, and integrate AI-enabled workflows into creative resourcing.

Role Overview

OpenAI seeks a Creative Resource Manager for its Business Marketing team to oversee staffing, capacity forecasting, and talent allocation across internal staff, contractors, and agency partners. Operating out of the San Francisco office under a hybrid model requiring three days per week on-site, the individual will balance ongoing campaigns with rapid product launches while leveraging AI tools to streamline coordination and planning.

Key Responsibilities

Own creative resource planning and allocation across internal teams, contractors, and agencies to match projects with appropriate skills and capacity.
Maintain an overview of team availability, assignments, and upcoming demand across web, video, motion, copy, and design disciplines.
Build capacity forecasts and staffing scenarios to help leadership anticipate gaps and make informed tradeoffs.
Partner with Strategy and Operations, creative leads, and producers to evaluate incoming work and form staffing recommendations.
Track individual team member strengths, workloads, and development goals to make thoughtful assignments and identify growth opportunities.
Recommend delivery models—including internal talent, self-service, specialists, or agencies—based on timing, cost, and creative ambition.
Maintain a network of freelancers and agency partners for specialized skills and supplemental capacity.
Manage contractor and agency assignments alongside producers and creative leadership while ensuring clarity on scope, cost, and timing.
Oversee the creative resourcing budget within agreed funding limits and recommend adjustments to the talent mix.
Resolve resource conflicts, capability gaps, and workload imbalances to protect timelines and team sustainability.
Establish reporting and decision-making rhythms concerning utilization, demand, and capacity.
Build and improve AI-enabled tools and workflows to accelerate talent matching, forecasting, and resource coordination.
Utilize staffing data and feedback to refine resource decisions and support the creative organization.

Requirements

Ten or more years of experience personally owning creative resource management, workforce planning, or talent allocation across concurrent programs and multiple disciplines.
Understanding of design, copy, motion, video, and web production processes and the collaboration required for creative delivery.
Track record of building and executing capacity-planning, forecasting, and resource-allocation systems.
Strong judgment in balancing individual strengths, development opportunities, business priorities, and team capacity.
Experience developing and managing a flexible talent ecosystem incorporating internal teams, freelancers, specialists, and agencies.
Sound judgment regarding when work should be handled in-house, externally, or via self-service models while balancing speed, cost, and craft.
Experience managing creative resourcing budgets, contractor rates, and agency fee models.
Hands-on experience applying AI or automation to improve resource planning, forecasting, or coordination while keeping human judgment central.
Ability to build trust with creative leaders, individual contributors, marketers, and external partners while communicating staffing decisions clearly.
High ownership, discretion, composure, and flexibility in ambiguous environments with a problem-solving orientation.

Skills and Tools

AI and automation tools for resource planning and forecasting
Capacity-planning and workforce forecasting systems
Budget management and financial tracking tools
Resource allocation and talent matching frameworks

Salary and Benefits

Salary range of $287K to $318K
Equity offerings
Hybrid work model with three days in the office per week
Relocation assistance for new employees

About the Company

OpenAI is an artificial intelligence research and deployment company focused on ensuring that general-purpose artificial intelligence benefits humanity. The organization emphasizes safety and human needs in its technology development and values diverse perspectives and backgrounds to achieve its mission.

How to Apply

Interested candidates should apply directly on the official OpenAI careers page.

Skills and tech stack

AI-enabled resource toolsAutomation workflows

Questions candidates ask

Where is this job located?

This position is based in San Francisco, utilizing a hybrid work model that requires three days in the office per week.

What is the salary and benefits package for this role?

The salary ranges from $287K to $318K and includes equity offerings. Additionally, relocation assistance is available for new employees.

How many years of experience are required?

Candidates must have 10+ years of experience personally owning creative resource management, workforce planning, or talent allocation across multiple disciplines.

Does this role involve working with artificial intelligence?

Yes, the individual will build and improve AI-enabled tools and workflows to make forecasting, talent matching, allocation, and resource coordination faster and more effective.

What schedule and work arrangement does OpenAI use?

OpenAI uses a hybrid work model requiring employees to be in the office three days per week.

Ready to apply?

The application is on the official OpenAI careers page.

Apply on company site