About this role
Maintaining physical security and operational continuity across global workspaces requires continuous monitoring, rapid incident response, and reliable threat assessment. OpenAI needs a Corporate Security GSOC Operator in San Francisco to protect personnel and facilities while ensuring employees can operate securely around the clock. The Global Security Operations Center functions 24/7 in a fast-paced environment, requiring staff to handle shift coverage that includes nights, weekends, and holidays.
Daily responsibilities involve managing access control systems, evaluating security alerts, coordinating emergency communications, and maintaining detailed logs of all security events. Qualified candidates will bring relevant background in corporate security, emergency operations, or protective services, coupled with strong composure under pressure and precise adherence to established protocols.
What you will do
- Monitor and manage access control, video surveillance, alarms, and other security technologies.
- Communicate with internal partners using Slack, Jira, and other collaboration tools.
- Identify, assess, and respond to security alerts and incidents while escalating appropriately.
- Support emergency notifications and mass communication systems during critical situations.
- Provide global travel monitoring and situational awareness to help keep employees safe.
- Maintain detailed logs, reports, and documentation of all security events and responses.
- Contribute to continuous improvement of playbooks and workflows while following established procedures.
What you need
- Bring 5+ years of experience in GSOC, corporate security, or protective operations, or hold a bachelor's degree in a relevant field.
- Demonstrate hands-on experience with access control and VMS platforms such as Genetec.
- Show proficiency with Slack, Jira, Google Workspace, and incident documentation workflows.
- Maintain strong verbal and written communication skills with the ability to stay composed under pressure.
- Apply a customer-focused mindset with the capability to learn, adapt, and follow protocols with precision.
Nice to have
- Familiarity with travel risk monitoring tools like International SOS
- Experience with emergency mass notification systems
- Experience with AI-enabled security tools
Benefits
- Offers Equity
Skills and tech stack
Questions candidates ask
Where is this role located and is remote work an option?
This role is based in the San Francisco office. The GSOC operates 24/7, and shift coverage including nights, weekends, and holidays is required.
What is the compensation for this position?
The salary range is $99K to $110K, and the position also offers equity.
What tools and platforms will I be using on the team?
Operators use access control and VMS platforms like Genetec, alongside Slack, Jira, Google Workspace, and incident documentation workflows.