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Content Strategist, NA

Aircall.io, Inc.New York Office13002 - Product
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Salary
Not listed
Job type
Full-time
Posted
17 Sept 2026
Status
Open · checked 7d ago

About this role

Aircall is hiring a Content Strategist for the New York office to build the regional content engine and strengthen category relevance for North America. This dynamic position suits an experienced B2B professional who excels at blending strategic planning with hands-on execution across various media formats.

Role Overview

In this role, the Content Strategist will shape the North American content strategy and translate it into a consistent stream of editorial, video, and organic social output. Working from the New York office, the individual will identify topics, formats, and distribution opportunities that establish Aircall as a credible and distinctive voice in the AI voice agent market. This is a hybrid strategic and hands-on position requiring close collaboration with creative, product marketing, demand generation, and regional teams to turn company expertise into engaging content.

Key Responsibilities

Develop and own the North American content strategy and editorial plan aligned with global narratives and regional growth goals.
Establish brand relevance in the AI voice agent category by targeting key conversations, audience questions, and timely opportunities.
Create and publish content across editorial, video, organic social, customer storytelling, and executive thought leadership formats.
Manage the regional organic social calendar, day-to-day channel execution, copywriting, creative coordination, and audience engagement.
Design repeatable video formats and oversee production from initial concept and scripting to editing and distribution.
Transform product launches, customer insights, events, and internal expertise into compelling regional narratives.
Adapt global campaign assets for North America while producing original regional material where necessary.
Build strong relationships with internal experts, customers, partners, and industry voices to extend brand reach.
Utilize AI-supported workflows for research, ideation, drafting, editing, and distribution while maintaining high editorial standards.
Partner with SEO and web teams to optimize content discoverability across search engines and AI-powered answer platforms.
Measure performance metrics across reach, engagement, organic growth, and contribution to broader marketing programs.

Requirements

Minimum of 5 years of experience in content strategy, content marketing, editorial, video, social media, or a related field.
Background in B2B SaaS organizations.
Deep hands-on strength in at least one content discipline such as writing, editing, video production, organic social, or AI-enabled content operations.
A professional portfolio showcasing original thinking and execution across multiple content formats.
Proven ability to translate complex technical concepts into clear, engaging material for business audiences.
Strong editorial judgment and practical experience using generative AI and automation to enhance content quality and speed.
Solid understanding of organic distribution across social, search, video, and owned channels.
Capacity to work independently and collaborate effectively across cross-functional teams in a fast-paced environment.

Nice to Have

Experience with AI, communications, customer experience, or sales technology.
Experience appearing on camera, interviewing subject-matter experts, or editing video.

Skills and Tools

Content strategy and editorial planning
B2B SaaS content marketing
Copywriting and editing
Video production, scripting, and editing
Organic social media management
Generative AI and automation workflows
SEO and web discoverability collaboration

Salary and Benefits

Base salary range of $107,500 to $132,400 USD
Key growth moment to join the organization
Focus on work-life balance
Fast-learning, entrepreneurial environment with a strong multicultural team spirit
Competitive compensation package

About the Company

As a unicorn, AI-powered customer communications platform, Aircall connects voice, SMS, WhatsApp, and AI into a single workspace used by over 22,000 companies globally. Headquartered in Paris with North American headquarters in Seattle and offices in major cities like New York, the company is fast-scaling, product-driven, and execution-focused. Aircall values customer obsession, data-driven decisions, ownership, continuous learning, and diversity, equity, and inclusion.

How to Apply

Interested candidates should submit their application directly through the official Aircall careers page.

Questions candidates ask

What is the location of this job?

This position is located in the Aircall New York office.

How many years of experience are required?

Candidates must have 5+ years of experience in content strategy, content marketing, editorial, video, social media, or a related role.

What is the salary range for the Content Strategist role?

The base salary range is $107,500 to $132,400 USD.

Is B2B SaaS experience required?

Yes, B2B SaaS experience is required for this role.

How should I apply for this position?

You should apply directly on the official Aircall company careers page.

Ready to apply?

The application is on the official Aircall.io, Inc. careers page.

Apply on company site