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Client Strategy, Enterprise (EMEA)

RogoLondonGTM
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Salary
Not listed
Job type
Full-time
Posted
6 Jul 2026
Status
Open · checked 7d ago

About this role

Role Overview

The Client Strategy, Enterprise (EMEA) position at Rogo in London is a full-time customer success role suited for professionals with a strong background in finance or enterprise fintech. This opportunity involves managing enterprise client portfolios end-to-end to drive adoption, retention, and revenue growth.

Key Responsibilities

Serve as the primary contact for enterprise clients using a consultative and prescriptive approach.
Plan and conduct quarterly business reviews to align on goals, roadmaps, and next steps with executive stakeholders.
Manage the complete renewal process, forecast renewal timelines, and mitigate churn risk proactively.
Monitor customer health and adoption signals, quarterback escalations, and build comprehensive account success plans.
Identify and secure upsell opportunities using customer performance metrics and strategic recommendations.
Empower users and stakeholders to act as internal advocates for the platform.
Relay client feedback and insights directly to product and engineering teams for continuous improvement.

Requirements

2+ years of front-office experience at a top-tier investment bank, private equity firm, or hedge fund.
Alternatively, 3+ years of experience in customer-facing roles such as customer success or account management within high-growth enterprise financial technology companies.
Demonstrated ability to analyze customer metrics and deliver strategic recommendations.
Proven expertise in managing customer relationships, renewals, and upsell conversations.
Confident communication and strategic planning skills to influence stakeholders at all levels.
Outstanding project management abilities with strong organizational and detail-oriented habits.
Strong presentation skills for both impromptu discussions and structured product demos.
High sense of ownership and the ability to manage competing work streams across the organization.

Nice to Have

High-volume client-facing experience within the artificial intelligence sector.
Early-stage experience working at a hyper-growth startup.
Direct professional background in finance, including banking or private equity.

Skills and Tools

Enterprise client relationship management
Renewal and churn management
Account strategy and success planning
Project management and organization
Presentation and communication skills
Customer health monitoring and analytics

About the Company

Rogo focuses on transforming global finance by delivering artificial intelligence solutions designed for professionals at leading investment banks, private equity funds, and investment firms. Backed by world-class investors, the company features a rapidly growing global client base and proven product-market fit in the enterprise AI category.

How to Apply

Interested candidates should visit the official Rogo careers page to submit an application for this London-based opportunity.

Questions candidates ask

What is the location of the Client Strategy, Enterprise (EMEA) role?

The position is based in London, United Kingdom.

What type of employment is this?

This is a full-time employment opportunity.

What background is required for this role?

Candidates need either 2+ years of front-office experience at a top-tier investment bank, private equity firm, or hedge fund, or 3+ years in customer-facing roles within high-growth enterprise financial technology companies.

What are the primary duties of the position?

Responsibilities include managing enterprise client relationships, leading quarterly business reviews, handling renewals, monitoring customer health, driving account strategy, securing upsell revenue, and relaying client feedback to product teams.

How can I apply for this job?

You can apply by visiting the official Rogo careers page.

Ready to apply?

The application is on the official Rogo careers page.

Apply on company site