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Business Development Representative

PendoRaleigh, NCSales Development
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Salary
Not listed
Job type
Full-time
Posted
18 Jun 2026
Status
Open · checked 7d ago

About this role

The Business Development Representative role at Pendo in Raleigh is an opportunity to join the sales development team and drive the go-to-market motion for a category-defining software product. This position suits an internally motivated professional who wants to build real sales skills while collaborating directly with Account Executives to generate revenue.

Role Overview

As a Business Development Representative, the primary focus is acting as the initial point of contact for potential customers and building a qualified sales pipeline. Operating out of the Raleigh office with a hybrid work schedule, the individual in this role will research SaaS and web application companies, run multi-channel outbound campaigns, and help fuel Pendo's rapid growth. The position serves as both a pipeline engine and a talent funnel, offering hands-on experience with MEDDPICC, Command of the Message, and modern sales engagement tools.

Key Responsibilities

Generate new, high-quality sales-qualified meetings for Account Executives to build a strong, converting pipeline.
Research and target strong-fit companies and appropriate buyer personas across the SaaS and web application sectors.
Execute multi-channel outbound campaigns utilizing cold calling, email, social selling, and marketing event follow-ups.
Partner directly with Account Executives to align on target accounts, outreach strategies, and seamless prospect handoffs.
Build credibility in the Pendo platform to clearly articulate product value to prospective customers.
Maintain accurate CRM hygiene by logging activities in Salesforce and tracking performance against goals.

Requirements

Strong internal motivation, resilience, and accountability in a goal-driven sales environment.
Active AI fluency, including daily use of AI tools to optimize workflow and communication.
High sense of urgency, quick response times, and a dedicated approach to pipeline generation.
Exceptional coachability with an eagerness to embrace feedback and iterate on daily tasks.
Genuine passion for or exposure to SaaS technology and the evolving AI landscape.

Nice to Have

Proven success working within a quota-driven environment.
Prior experience utilizing CRM and sales technology tools such as Salesforce, Nooks, Outreach, LinkedIn Sales Navigator, or ZoomInfo.
A Bachelor's degree or equivalent professional work experience.
Familiarity with structured sales methodologies like MEDDPICC, Command of the Message, or SPIN Selling.

Skills and Tools

Outbound prospecting and cold calling
Multi-channel campaign execution
Salesforce CRM management
AI productivity tools
SaaS market research

Salary and Benefits

The expected on-target earnings for this role based in North Carolina is $83,500, structured on a 60/40 base-to-variable split with a base salary of $50,100. United States employee benefits feature competitive, employer-heavy coverage including zero-dollar premium choices, a strong 401(k) match, equity opportunities, and flexible time off.

About the Company

Established in 2013 by former product managers, Pendo provides a comprehensive platform designed to understand and enhance software success with the mission to improve society's experience with software. Backed by leading institutional investors including Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech, the company operates under core values that emphasize a bias to act, honing one's craft, teamwork, and a maniacal focus on the customer.

How to Apply

Interested candidates should visit the official Pendo careers page to submit an application for the Business Development Representative position.

Skills and tech stack

Questions candidates ask

What is the salary for the Business Development Representative role?

The expected on-target earnings for this position in North Carolina is $83,500, which includes a base salary of $50,100 on a 60/40 base-to-variable split.

Where is this job located?

This position is based in the Raleigh, NC office under a hybrid culture requiring employees to be in the office three days per week.

What experience or qualifications are required?

Requirements include internal motivation, resilience, active AI fluency with daily tool usage, a high sense of urgency, strong coachability, and an interest in SaaS technology.

What benefits does Pendo offer?

Pendo provides United States employees with employer-heavy coverage including zero-dollar premium options, a strong 401(k) match, equity, and flexible time off.

What tools and methodologies will I learn or use?

You will use Salesforce CRM and learn structured sales methodologies such as MEDDPICC and Command of the Message alongside various outbound channels.

Ready to apply?

The application is on the official Pendo careers page.

Apply on company site