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AI transformation lead (UK)

WriterLondon, UKDelivery & customer success
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Salary
Not listed
Job type
Full-time
Work mode
Remote
Experience
Senior · 5+ yrs
Posted
8 Oct 2026
Status
Open · checked 7d ago

About this role

Based in London, the AI transformation lead position at Writer involves partnering with major accounts to drive adoption of enterprise generative AI. This hybrid role suits an experienced strategic professional with a background in consulting who wants to guide Fortune 100 organizations through artificial intelligence integration.

Role Overview

Writer seeks an execution-oriented professional to join its London hub as an AI transformation lead reporting to the director of AI transformation and success. The position focuses on helping large organizations transition to an AI-first operating model, creating transformation playbooks, and connecting business strategy with the Writer platform.

Key Responsibilities

Manage a customer portfolio and lead return on investment initiatives alongside a customer success manager
Partner with leadership teams at Fortune 50-100 accounts to set vision and define the jobs-to-be-done framework
Build trusted advisor relationships with C-suite executives to prioritize artificial intelligence initiatives
Conduct surveys and interviews to measure profitability impact and deliver business reviews
Coordinate complex cross-functional programs, customer teams, risk mitigation, and escalations
Identify expansion opportunities and collaborate with sales on cross-sell and upsell efforts
Scale transformation strategies by creating standardized decks and frameworks for the broader team

Requirements

Five to nine years of experience in strategic account management or transformation consulting for large enterprises
Demonstrated ability to build executive relationships and lead large-scale business transformations
Expertise in change management and strategic thinking to connect capabilities to financial outcomes
Strong executive presence and communication skills for presenting to boards and managing cross-functional teams
Professional background in management consulting or strategy advisory
Alignment with company core values of connecting, challenging, and owning

Skills and Tools

Strategic thinking
Change management
Executive communication and presentation
Program orchestration and risk mitigation
JTBD framework application

Salary and Benefits

Generous paid time off and company holidays
Comprehensive medical and dental insurance
Paid parental leave of 16 weeks for all parents
Fertility and family planning support
Early-detection cancer testing via Galleri
Competitive pension scheme with company contributions
Annual work-life stipends covering wellness and learning development
Company-wide and team off-sites
Competitive compensation and company stock options

About the Company

Founded in 2020, Writer operates an end-to-end platform for enterprise generative AI, backed by investors like Premji Invest, Radical Ventures, and ICONIQ Growth. The company maintains office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is this job located?

This is a hybrid position based out of the Writer London hub.

Who does the AI transformation lead report to?

The role reports to the director of AI transformation and success.

What is the required years of experience?

Candidates need 5 to 9 years of experience in strategic account management or transformation consulting for Fortune 50-100 companies.

What benefits are available for UK full-time employees?

Benefits include generous PTO, medical and dental insurance, 16 weeks of paid parental leave, fertility support, early-detection cancer testing, a pension scheme with company contributions, wellness and learning stipends, off-sites, and stock options.

Ready to apply?

The application is on the official Writer careers page.

Apply on company site