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AI transformation lead (Central)

WriterChicago, ILDelivery & customer success
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Salary
$156K – $198K
Job type
Full-time
Work mode
Remote
Experience
Senior · 5+ yrs
Posted
8 Oct 2026
Status
Open · checked 7d ago

About this role

This role suits professionals with five to nine years of strategic account management or transformation consulting experience who want to guide Fortune 100 enterprises through large-scale artificial intelligence integration. Based in Chicago, Illinois, the AI Transformation Lead position operates as a hybrid role partnering with major accounts to drive measurable return on investment.

Role Overview

The AI Transformation Lead at Writer acts as a strategic partner for major enterprise accounts, helping large organizations redesign operations around artificial intelligence platforms. Reporting to the Director of AI Transformation and Success, the professional in this position translates technical capabilities into tangible business outcomes. Candidates based near the Chicago hub will collaborate closely with cross-functional teams to shape enterprise operating models and influence product growth.

Key Responsibilities

Oversee a customer portfolio while directing return on investment and value initiatives alongside customer success managers.
Serve as a strategic transformation advisor for major accounts by establishing operational visions and frameworks with leadership teams.
Cultivate and manage C-suite relationships to position artificial intelligence as a top priority for executives.
Quantify the financial impact of platform adoption through surveys, interviews, and business reviews.
Direct complex cross-functional programs, handle escalations, mitigate risks, and manage stakeholder communications.
Identify account expansion avenues and coordinate cross-sell and upsell strategies with the sales team.
Document and scale best practices by creating reusable presentations, frameworks, and communication materials.

Requirements

Five to nine years of background in strategic account management or transformation consulting for large-scale enterprises.
Strong expertise in change management, strategic planning, and translating software capabilities into financial outcomes.
High-level executive presence and presentation abilities suitable for boards and leadership teams.
Professional background rooted in management consulting or strategy advisory services.
Alignment with corporate values regarding connection, challenge, and ownership.

Skills and Tools

Change management frameworks
Strategic account management
C-suite relationship building
Financial impact analysis and P&L framing
Cross-functional program orchestration

Salary and Benefits

Compensation ranging from $156,000 to $198,000 with equity and commission offerings.
Comprehensive medical, dental, and vision insurance options.
Generous paid time off alongside company holidays and 16 weeks of paid parental leave.
Fertility support, family planning resources, and Galleri early-detection cancer testing.
Flexible spending accounts, dependent care options, and health savings accounts with company contributions.
Annual stipends dedicated to personal wellness and professional learning development.
Retirement matching via a 401k plan alongside company-wide and team off-sites.

About the Company

Writer provides an enterprise platform enabling major organizations to orchestrate artificial intelligence workflows through secure large language models and customized agents. Founded in 2020 and valued at $1.9 billion, the enterprise operates physical office hubs across San Francisco, New York City, Seattle, Austin, Chicago, and London.

How to Apply

Interested applicants should submit their credentials by visiting the official Writer careers page.

Skills and tech stack

Questions candidates ask

What is the location and work model for this position?

The job is based in Chicago, Illinois, and operates as a hybrid position from the company office hub.

What is the salary range for the AI Transformation Lead role?

The salary ranges from $156,000 to $198,000, and the compensation package also includes equity and commission offerings.

How many years of experience are required?

Candidates must have between five and nine years of experience in strategic account management or transformation consulting.

Who does this position report to?

The role reports directly to the Director of AI Transformation and Success.

What benefits are provided for full-time employees in the United States?

Benefits include medical, dental, vision, generous paid time off, 16 weeks of parental leave, health savings accounts, wellness stipends, learning stipends, equity, and a 401k plan.

Ready to apply?

The application is on the official Writer careers page.

Apply on company site