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Account Manager (Italian)

FonioBarcelonaSales
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Salary
€65K - €90K EUR
Job type
Full-time
Posted
14 Aug 2026
Status
Open · checked 8d ago

About this role

Role Overview

The Account Manager (Italian) position at fonio in Barcelona is a full-time sales role focused on managing and expanding existing customer portfolios. This opportunity suits a professional with a background in B2B software sales who wants to drive growth at a fast-scaling AI company.

Key Responsibilities

Manage existing customer accounts as the main point of contact throughout the entire customer lifecycle.
Conduct regular review, discovery, and upsell conversations to demonstrate how AI automation delivers measurable impact.
Own expansion revenue within the assigned portfolio, targeting upgrades, add-ons, and renewals to meet monthly and quarterly quotas.
Handle customer onboarding and long-term satisfaction to ensure optimal product usage.
Relay structured market feedback to internal teams and maintain clean pipeline data in the CRM.

Requirements

Minimum of one year of professional experience in B2B SaaS sales, account management, or customer success.
Proven background in handling upsells, renewals, and expansion revenue within existing customer accounts.
Strong technology understanding with a high level of AI savviness.
Structured working style complemented by a strong ownership mindset and customer focus.
Native-level Italian language proficiency with the ability to lead confident calls, reviews, and product demos.

Skills and Tools

B2B SaaS Sales
Account Management
Customer Success
Upselling and Renewals
CRM Maintenance
Revenue Forecasting
Italian (Native)

Salary and Benefits

Total OTE ranging between €65,000 and €90,000 per year, consisting of a base salary plus uncapped commission determined by prior experience.
Choice of top-tier working equipment.
Fast decision-making processes within a scaling startup environment.

About the Company

fonio operates as Europe’s market leader for artificial intelligence phone agents designed for small and medium-sized businesses. The organization scaled rapidly from $1M to $10M ARR in less than twelve months and currently serves over 10,000 customers. The workplace emphasizes direct feedback, speed, and personal ownership while avoiding unnecessary bureaucracy.

How to Apply

Interested candidates should visit the official fonio careers page to submit their application and learn more about the hiring process.

Questions candidates ask

What is the location of this job?

The job description lists the location as Barcelona, though the benefits section mentions working on-site.

What language proficiency is required?

Candidates must have native-level Italian proficiency and feel confident leading calls, reviews, and software demos.

What experience is needed to apply?

Applicants need at least one year of experience in B2B SaaS sales, account management, or customer success.

What is the salary range for this role?

The OTE is between €65,000 and €90,000 per year, combining a base salary with uncapped commission.

What does the hiring process look like?

The process includes a 15-minute recruiter intro call, a 45-minute content interview with a short case study, and a 20-minute culture and expectations conversation.

Ready to apply?

The application is on the official Fonio careers page.

Apply on company site