About this role
Pendo is seeking an Account Director Commercial Sales to drive revenue growth and expand Mid-Market customer value in Raleigh, North Carolina. This full-cycle sales position is tailored for a results-driven professional with a background in technology sales who thrives in a collaborative environment.
Role Overview
As an Account Director for Commercial Sales, the individual owns a full-cycle, quota-carrying sales motion focused on net-new revenue, existing account growth, renewals, and upsell opportunities. The professional identifies and engages new stakeholders, manages a dedicated customer portfolio, and fosters executive-level relationships that encourage long-term product adoption. This role operates out of the Raleigh office and collaborates heavily with internal departments such as Customer Success, Finance, Legal, and Leadership to ensure seamless deal execution.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
The expected on-target earnings range for this position in Raleigh, North Carolina sits between $180,000 and $250,000 OTE, structured on a 50/50 base-to-variable split. The compensation package includes competitive, employer-heavy coverage featuring zero-dollar premium options, a robust 401(k) match, equity, and flexible time off.
About the Company
Established in 2013 by veteran product managers, Pendo provides a platform designed to help organizations understand and enhance software experiences. Backed by prominent institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech, the organization operates with core values centered on taking action, mastering one's craft, prioritizing the team, and maintaining a maniacal focus on customers. The company maintains a hybrid work culture requiring employees to be in the office three days per week unless specifically designated remote.
How to Apply
Interested candidates should apply directly on the official company careers page.
Skills and tech stack
Questions candidates ask
What is the location of the Account Director Commercial Sales position?
The role is based in the Pendo office in Raleigh, North Carolina, operating on a hybrid schedule requiring three days per week in the office.
What is the compensation range for this role?
The expected on-target earnings range is $180,000 to $250,000 OTE, based on a 50/50 base-to-variable split.
How many years of experience are required?
Candidates must have 5 or more years of experience in B2B SaaS or complex technology sales in a full-cycle, quota-carrying capacity.
What specific software proficiency is expected?
Candidates should be skilled in prospecting, pipeline management, and forecasting, with specific proficiency in CRM platforms such as Salesforce and Clari.
What benefits are included with employment?
Benefits include employer-heavy coverage with zero-dollar premium options, a strong 401(k) match, equity, and flexible time off.