Role Overview
The Vice President of Platform & Architecture at Gravie is a remote, full-time leadership position responsible for guiding shared technology foundations, cloud infrastructure, and AI integration. This role is well-suited for an experienced technical executive who excels at balancing high-level strategy with hands-on architectural prototyping.
Key Responsibilities
Formulate and implement the organization's platform, architecture, and cloud strategy to support scalable growth.
Manage a prioritized platform roadmap aligned with business and product objectives.
Oversee architecture across shared services and product domains while mitigating systemic technical risks.
Engage directly in architectural reviews, technical evaluations, prototyping, and complex problem-solving.
Create standards that enhance system reliability, security, resilience, developer experience, and cloud cost efficiency.
Develop Gravie's AI platform, encompassing secure model access, agent orchestration, evaluation, and lifecycle management.
Drive the adoption of agentic development practices and tooling across the engineering department.
Set up shared quality engineering automation to boost release confidence and delivery speed.
Coordinate product support operations, including issue triage, escalation, and root-cause analysis.
Collaborate with Customer Operations to implement AI agents that elevate customer satisfaction.
Cultivate a high-performing team while working alongside cross-functional department leaders.
Requirements
Extensive leadership background in platform engineering, architecture, infrastructure, and developer experience.
Proven capacity to function as a hands-on technical executive, moving fluidly from strategy to tactical prototyping.
Demonstrated history of developing shared platforms utilized by multiple engineering teams.
Documented success in enhancing platform reliability, operational effectiveness, and developer productivity.
Background in creating technical foundations for generative AI and customer-facing AI capabilities.
Familiarity with agent orchestration, retrieval, observability, and production operations for AI models.
Experience in driving agentic development adoption and applying AI agents to service or operations.
Background in managing product support operations or cross-functional production issue workflows.
Competence in navigating regulated industries alongside security, privacy, legal, and compliance teams.
Exceptional organizational leadership, financial management, vendor oversight, and executive communication abilities.
Nice to Have
Background working in insurance, healthcare, financial services, or other regulated sectors.
Skills and Tools
Cloud infrastructure and platform engineering
Enterprise architecture and system design
Generative AI architecture and agent orchestration
Retrieval systems, model observability, and evaluation
Quality engineering and test automation tooling
Developer experience and agentic development workflows
Product support operations and issue triage frameworks
Salary and Benefits
Annual salary range of $270,000 to $360,000 USD
Health and wellness benefits including alternative medicine coverage
Flexible paid time off and paid holidays
Up to 16 weeks of paid parental leave
401(k) retirement program
Transportation perks and education reimbursement
Two days of paid paw-ternity leave
About the Company
Gravie is dedicated to reshaping health benefits for small and midsize businesses and their employees. Led by industry veterans, the enterprise is backed by top-tier investors and maintains high customer satisfaction scores well above the industry average. The corporate culture is non-hierarchical, merit-driven, and focused on delivering a positive impact.
How to Apply
Interested candidates should visit the official Gravie careers page online to submit their application.
